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TeamViewer ONE vs Supremo Remote Desktop Comparison (2026)
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Good recommendations?
TeamViewer ONE
4.6
(11.6K)5
7.9K
4
3.2K
3
432
2
45
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Supremo Remote Desktop
4.7
(447)5
316
4
118
3
12
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
Supremo offers fast remote access to computers and servers on Windows, macOS, iOS and Android. Screen sharing, multi-monitor support, file transfer, chat and one-click unattended access are included, with encrypted, 2FA-protected sessions, no configuration required and mobile at no extra cost.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.6
11.6K
5
4
3
2
1
7.9K
3.2K
432
45
44
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.7
447
5
4
3
2
1
316
118
12
0
1
- Value for money
- Ease of use
- Features
- Customer support
91%
would recommend this appPros
“I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes.”
BM
Bob M.
Chief Wizard
“TeamViewer software uses slots / operating system, not MAC address or device: I have a dualboot (Windows-Linux) setup and if I install the software on both operating systems, it takes 2 slots instead of 1 although both OS runs on the same physical device;”
RA
Robert A.
Software Developer
“TeamViewer is the most seamless and well developed IT remote control tool I have used in my time of being an IT Service Desk Analyst, packed with lots of advanced features that allow you to communicate with the end user you are helping, as well as advanced features that allow you to make your experience as an administrator a lot easier such as switching screens or disabling remote input if needed.”
CT
Cameron T.
IT Service Desk Analyst
Pros
“Being able to access different machines remotely is a game changer!”
DG
Dominick G.
Sr. Post Producer
“The remote user just tells the ID and the Password and you can connect to remote machine.”
SA
Sara A.
Engineer
“you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;)”
AE
Adrian E.
IT-Administrator
Cons
“The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version.”
RW
Rich W.
Executive Director of IT
“I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.”
DC
Dave C.
Owner
“Can't use in more computers, can only register 3 devices. If a device fails or gets replaced, need to register another and have a very limited quantity.”
JR
Julio R.
Manager
Cons
“sometimes it crashes and needs to be restarted”
SA
Sara A.
Engineer
“The most critical aspects are the chat functionality, which often causes the software to crash and the slow update method”
IC
Ivan C.
System Administrator
“It often will not connect on the first install, we have to ask clients to close and re-start the software, which makes us look unprofessional.”
DC
Darren C.
Director
- Vendor responds to reviews
- Last review8 days ago
- Vendor responds to reviews
- Last review7 months ago
Key features
- Total features170
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Trail
- Authentication
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CRM
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance
- Compliance Management
- Configuration Management
- Contact Management
- Cross-Platform
- Cross-Platform Access
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Encryption
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostics
- Diagnostics Tools
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- HIPAA Compliant
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Inbox Management
- Incident Management
- Inventory Management
- Issue Management
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Device Access
- Mobile Device Management
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Device Support
- Multi-Monitor Support
- Multi-platform support
- Multiple Monitor Access
- Multiple User Accounts
- Network Provisioning
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Print Management
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Scheduling
- Third-Party Integrations
- Threat Response
- Ticket Collaboration
- Ticket Management
- Ticket Response User Experience
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Usage Information
- Usage Tracking/Analytics
- User Management
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow
- Workflow Automation
- Total features53
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Trail
- Authentication
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CRM
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance
- Compliance Management
- Configuration Management
- Contact Management
- Cross-Platform
- Cross-Platform Access
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Encryption
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostics
- Diagnostics Tools
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- HIPAA Compliant
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Inbox Management
- Incident Management
- Inventory Management
- Issue Management
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Device Access
- Mobile Device Management
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Device Support
- Multi-Monitor Support
- Multi-platform support
- Multiple Monitor Access
- Multiple User Accounts
- Network Provisioning
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Print Management
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Scheduling
- Third-Party Integrations
- Threat Response
- Ticket Collaboration
- Ticket Management
- Ticket Response User Experience
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Usage Information
- Usage Tracking/Analytics
- User Management
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow
- Workflow Automation
Integrations
- Total integrations21
- Acronis Cyber Protect
- Acronis Cyber Protect Cloud
- AnyDesk
- Deepser
- Devolutions PAM
- Devolutions Server
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ServiceNow
- Slack
- SysAid
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Total integrations5
- Acronis Cyber Protect
- Acronis Cyber Protect Cloud
- AnyDesk
- Deepser
- Devolutions PAM
- Devolutions Server
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ServiceNow
- Slack
- SysAid
- Zendesk Suite
- Zoho CRM
- Zoho Desk
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