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textback.ai Logo

Bulk SMS platform for volume sending marketing professionals

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textback.ai - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

textback.ai overview

What is textback.ai?

textback.ai is a battle-tested SMS marketing platform designed for volume messaging to help marketers achieve their objectives, connect with their customers and clients, and grow their business.

Unlike many platforms, textback.ai is specifically designed for super high volume sending. It was built to withstand the marketing demands of senders like affiliate marketers. We send over 120 million text messages per year and are growing fast.

textback.ai offers optimal routes and global coverage with all the major providers to ensure your messages get to the inbox. Instead of using multiple platforms in different countries unify your campaigns under a single platform. We usually offer at least 10 routing options per country so you can ensure your campaigns get the best coverage.

It lets marketing teams send promotional campaigns, one-time offers, feedback, and surveys via SMS via a unified platform.

Features

- 2-Way Conversations - provide instant customer support via text and increase sales

- Smart Text Scheduling - plan and build your campaigns with smart scheduling to put you in control

- Enterprise-Level Access - let various teams in your company work on campaigns with our streamlined infrastructure

- Multi-Platform Integration - quickly integrate textback.ai with over 100+ platforms including Zapier, Mailchimp, Salesforce and HubSpot

- Mass Texting - Send text messages to thousands of users in your CRM at the click of a button

- Smart Tracking - make smart decisions with powerful analytics and tracking from our SMART dashboard

Starting price

Free

textback.ai’s user interface

Ease of use rating:

textback.ai reviews

Overall rating

4.5

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

1

0

0

0

textback.ai's key features

Most critical features, based on insights from textback.ai users:

Contact management
Reporting/Analytics
Scheduled messaging
2-Way messaging
Message personalization

All textback.ai features

Features rating:

2-Way messaging
Activity dashboard
API
Automated responses
Autoresponders
Campaign management
Campaign planning
Campaign scheduling
Campaign segmentation
Chat/Messaging
Communication management
Contact database
Contact management
CRM
Customer segmentation
Customizable branding
Customizable fields
Customizable templates
Drip campaigns
Engagement tracking
Interaction tracking
Live chat
Mass texting
Message personalization
Reporting/Analytics
Reporting & statistics
Scheduled messaging
SMS messaging
Text-to-Win
Third-Party integrations

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textback.ai pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about textback.ai price and value

Value for money rating:

textback.ai support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Phone Support
Chat

Training options

Live Online
Videos

textback.ai FAQs

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