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textback.ai

Bulk SMS platform for volume sending marketing professionals

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textback.ai Pricing, Features, Reviews and Alternatives

textback.ai product overview

What is textback.ai?

textback.ai is a battle-tested SMS marketing platform designed for volume messaging to help marketers achieve their objectives, connect with their customers and clients, and grow their business.

Key benefits of using textback.ai

Communicate with thousands of your customers at once with SMS messaging.
Benefits of SMS marketing campaigns:
- 98% of overall texts are read
- 90% of SMS are read within 3 minutes of being received
- 64% of consumers want businesses to text them more often
- 56% of consumers would messaging over calling customer support

Benefits of textback.ai advanced SMS messaging platform:

Get unrivalled message delivery. With global routing power from a single provider and 10+ routing options in most countries

We are marketeer friendly. Our platform was built to handle the demands of affiliate marketing professionals. We enable you to send the right messages to the right users at the right time including promo campaigns, offers, feedback and surveys.

High volume specialists. Through our partnerships and advanced delivery we are built to allow high volume sending for large scale campaigns.

We help you grow. With years of experience in the SMS marketing business we know the best practice to send messages that can boost your sales and leads.

Unlock a new marketing channel with SMS marketing. Get in touch with textback.ai today!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Phone Support
Chat

Training options

Live Online
Videos

textback.ai pricing information

Value for money

5.0

/5

2

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

textback.ai features

Functionality

4.5

/5

2

Total features

33

2 categories

Most valued features by users

Reporting/Analytics
Campaign Management
Reporting & Statistics
API
Activity Dashboard
Third Party Integrations
Campaign Analytics
Customizable Templates

Functionality contenders

textback.ai users reviews

Overall Rating

4.5

/5

2

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

1

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best in class

Reviewed 8 months ago

The customer service team is excellent. You always feel supported and they go above and beyond to make sure any issue is resolved expediently.

Pros

Even if you are a novice with software applications, The Textback UI is very intuitive and is easy for anyone to learn quickly. It's robust functionality that is constantly being improved with cutting edge features is only exceeded by its unparalleled customer service. As a daily user of Textback for 2+ years, I highly recommend this product.

Cons

Although it was very intuitive, building responder trees was the most challenging part of the learning curve. This was mostly because it was new functionality we had never worked with before. As Textback continues to build upon their service, detailed use-cases and examples in this facet of the software application will be extremely useful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

All-In Solution for (SMS) Data Management & Sending + In-Depth Analytics/Features

Reviewed 8 months ago

Overall experience has been very good, Textback has been the only sending platform I have actively used since we started and haven't stopped using since, we ran Australia, UK, US, Canada and France with Textback and results have been good so far. As for the account managers, they are always active and very friendly, whenever you have feedback or need help they will reply to you in a timely manner and find a suitable solution.

Pros

Textback is extremely easy to use and you can set up multiple accounts per geo, route, vertical (your preference), data management and storage is the beste I have seen so far in the industry with built-in data validation and carrier validation.

Cons

Does not support API, after updates the software can have some bugs, but these are often resolved soon

textback.ai FAQs and common questions

Q. What type of pricing plans does textback.ai offer?

textback.ai has the following pricing plans:
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of textback.ai?

textback.ai has the following typical customers:
Small Business


Q. What languages does textback.ai support?

textback.ai supports the following languages:
English


Q. Does textback.ai offer an API?

Yes, textback.ai has an API available for use.


Q. What level of support does textback.ai offer?

textback.ai offers the following support options:
Email/Help Desk, 24/7 (Live rep), Phone Support, Chat

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