Additional information for Ubicentrex
Key features of Ubicentrex
View All Features
- Gestion de salle d’attente et des retards des clients
- Authentication & security
- SMS with "read receipts"
- Calendar management
- Computer telephony
- Fax management
- Reporting & statistics
- Call monitoring
- Automatic call distribution
- Appointment management
- Call center management
- Call list management
- Automated call center
- Multi-channel communication
Get detailed statistics per customer to facilitate billing.
Manage waiting calls and optimize the work time of call center agents.
Native app for iPhone and iPad users.
Supervise calls remotely: there's no need for managers to be on the same site as employees.
Automate reminders or document submissions.
Ubicentrex software is continually updated, reworked, and improved.