Ubicentrex Pricing, Features, Reviews & Comparison of Alternatives

Ubicentrex

French call center software

5.0/5 (2 reviews)

Ubicentrex overview

Ubicentrex is a French call center software with shared calendar and messaging features, which allow for the effective management of appointment schedules by phone, email or SMS.
www.ubicentrex.fr

Pricing

Pricing options
Value for money

Devices

Business size

S
M
L

Markets

Europe

Supported languages

French
Ubicentrex screenshot: Ubicentrex call center nouveau contactUbicentrex screenshot: Ubicentrex call center choix sonnerieUbicentrex screenshot: Ubicentrex call center rendez-vous en attenteUbicentrex screenshot: Ubicentrex call center nouveau messageUbicentrex screenshot: Ubicentrex call center iPhone et iPadUbicentrex screenshot: Ubicentrex call center fonctionnementUbicentrex screenshot: Ubicentrex call center messagerieUbicentrex screenshot: Ubicentrex call center statistiques

Ubicentrex reviews

Excellent
2

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  5.0
  4.5
  5.0

Ubicentrex features

Multi-Channel Communication
Reporting & Statistics

API (185 other apps)
Activity Dashboard (92 other apps)
Automatic Notifications (91 other apps)
CRM Integration (78 other apps)
Chat (171 other apps)
Contact History (73 other apps)
Customizable Branding (91 other apps)
Email Integration (83 other apps)
Instant Messaging (89 other apps)
Knowledge Base Management (90 other apps)
Monitoring (90 other apps)
Prioritizing (62 other apps)
Real Time Monitoring (66 other apps)
Social Media Integration (79 other apps)
Support Ticket Management (66 other apps)
Surveys & Feedback (80 other apps)
Third Party Integration (112 other apps)
Workflow Management (74 other apps)

Additional information for Ubicentrex

Key features of Ubicentrex

  • Gestion de salle d’attente et des retards des clients
  • Authentication & security
  • SMS with "read receipts"
  • Calendar management
  • Computer telephony
  • Fax management
  • Reporting & statistics
  • Invoicing
  • Call monitoring
  • Automatic call distribution
  • Appointment management
  • Call center management
  • Call list management
  • Automated call center
  • Multi-channel communication
View All Features

Benefits

Get detailed statistics per customer to facilitate billing.

Manage waiting calls and optimize the work time of call center agents.

Native app for iPhone and iPad users.

Supervise calls remotely: there's no need for managers to be on the same site as employees.

Automate reminders or document submissions.

Ubicentrex software is continually updated, reworked, and improved.