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Call Center
Page 4

Call Center Software with Call Transcription (2026) - Page 4

Last updated: April 2026

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Features

Mobile Access(48)

Call Recording(85)

Real-Time Notifications(43)

Alerts/Notifications(63)

Support Ticket Management(16)

Call Transcription

Integrated with

Salesforce Sales Cloud(22)

WordPress(7)

Shopify(8)

Jira(4)

Microsoft 365(5)

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Free(18)

Open Source(4)

Free Trial(54)

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Mac(51)

iPad(34)

Android(38)

Linux(37)

Web-based(89)

iPhone(37)

Windows(56)

Organization types

Small Business(86)

Non Profit(46)

Large Enterprises(81)

Public Administrations(46)

Freelancers(34)

Mid Size Business(85)

User rating

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89 software options

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Dialpad Ai Contact Center

(0)

Cloud-based contact center solution for customer support

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Dialpad Ai Contact Center is a customer service software that allows support teams to engage with customers and resolve queries. The platform also helps managers to monitor customer service calls and agent performance in order to identify areas for improvement. Features of the cloud-based software include smart call routing, omnichannel management, call recording, real-time reporting, and more.

Read more about Dialpad Ai Contact Center

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3C Plus

(0)

Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Contact Cubed

(0)

AI-enabled call transcription and speech analytics software

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Contact Cubed helps businesses analyze calls to optimize conversions, natural language processing (NLP), and other operations across departments. The AI-enabled platform automatically identifies and removes sensitive customer information across raw and transcribed audio files.

Landis Attendant Console

(0)

Receptionist software for Microsoft Teams

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Landis Attendant Console for Microsoft Teams includes multiple transfer options and customizable keyboard shortcuts for call handling. Users can add notes to callers for collaboration.

Read more about Landis Attendant Console

Users also considered

Call Optix

(0)

AI voice call analytics and sales management tool

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Call Optix is an AI-enabled call intelligence platform that transcribes, analyzes, and summarizes calls to help sales teams close more deals. Users can gain actionable insights, prioritize leads, track revenue, and integrate seamlessly with VOIP and CRMs.

iCallify

(0)

Boost Productivity with Intelligent Call Center Software

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iCallify is an AI-powered omnichannel contact center software designed to manage inbound, outbound, and blended campaigns efficiently. It includes advanced dialers, IVR, WhatsApp Business Calling, real-time monitoring, and analytics to improve agent productivity and customer experience.

Flip CX

(0)

Cost-saving automation for inbound calls

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Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

Go4Clients

(0)

Platform for automating customer communication

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Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

Nvoip

(0)

Connecting businesses and customers.

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Nvoip is a communication platform that helps businesses communicate better with their customers.

DialLink

(0)

The Best Phone System for Small Businesses

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DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

GoContact

(0)

Contact Center as a Service (CCaaS) platform

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GoContact is a native Call Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions.

KingAsterisk Call Center Dialer

(0)

Contact center and VICIDIAL software

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KingAsterisk Contact Center Software provides comprehensive cloud-based solutions designed for enhanced customer interactions across multiple communication channels.

Read more about KingAsterisk Call Center Dialer

Users also considered

Personalized Agent Intelligent Routing (PAIR)

(0)

AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

Read more about Personalized Agent Intelligent Routing (PAIR)

Users also considered

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