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Top Rated Call Center Software with Call transcription - Page 3

Last updated: May 2026

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93 software options

WeKall logo

Cloud-based contact center and telephony AI software

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WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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NFON Contact Center Hub transforms call centers into AI-driven hubs, unifying channels for seamless, scalable, secure customer care.

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Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

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Deliver fast, personalized support anywhere with Intermedia® Contact Center—an AI-powered omnichannel customer engagement platform.

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OMniLeads logo

Open-source contact center tool for customer communication.

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OMniLeads is an open-source contact center solution that helps businesses manage incoming and outgoing operations. The product leverages WebRTC technology to help agents, supervisors, administrators, and clients access the system from any browser without the need for a desktop softphone application. It provides various features such as real-time metrics, reporting/analytics, quality assurance tools, and contact/campaign management capabilities.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Fonvirtual Call Center logo

Communication solution for call management & distribution

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Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD).

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Ruby Receptionists logo

Human-powered virtual receptionist for small businesses

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Ruby is a U.S.-based call center solution that combines the scalability businesses need with the personal touch customers expect. Backed by a team of friendly, professional receptionists, Ruby handles high volumes of inbound calls, lead capture, appointment scheduling, and customer support with ease

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C-Zentrix logo

Omnichannel Contact Center with AI, CRM & Automation

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C-Zentrix is a customer experience platform offering cloud & on-premise contact center software, omnichannel support, CRM, AI bots, video chat, and analytics built to empower businesses in sales, support, and service delivery.

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Zendesk Talk logo

Connecting customers to Agents through voice and message

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Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing business software. It’s the perfect solution for scaling companies. Try a FREE 14-day trial.

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3CLogic logo

Cloud Call Center Solutions

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3CLogic is a complete cloud call center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers.

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Cloudya logo

Integrated business communications platform.

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A complete, feature-rich solution for effective and transparent multichannel communication via your web browser connected to Cloudya, our cloud communication platform.

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Natterbox logo

The Voice Experts for Salesforce

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Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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QEval logo

Quality matters

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Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

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Ring4 logo

Second phone number app for texting and calling

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Ring4 is a cloud-based solution designed to help businesses of all sizes generate a second phone line for calling and texting. Key features include labeling, call recording, number porting, local/international calling, caller identification and spam call blocking.

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Yodel logo

Business phone system for streamlining customer service

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Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across organizations.

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Aloware logo

so much more than just a sales dialer

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Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Toky logo

Virtual phone system for business sales and customer support

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Start your businesses call center easily with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more

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Freshcaller logo

Modern Phone System for customer support & sales

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Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.

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RingCX logo

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Five9 logo

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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Bitrix24 logo

All in one business management workspace

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Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

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