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Call Center
Page 12

Call Center Software with Computer Telephony Integration (2026) - Page 12

Last updated: April 2026

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Features

Mobile Access(116)

Call Recording(270)

Real-Time Notifications(92)

Alerts/Notifications(164)

Support Ticket Management(58)

Computer Telephony Integration

Integrated with

Salesforce Sales Cloud(70)

WordPress(19)

Shopify(28)

Jira(10)

Microsoft 365(11)

Pricing model

Free(50)

Open Source(9)

Free Trial(172)

One Time License(6)

Subscription(239)

Devices supported

Mac(143)

iPad(100)

Android(121)

Linux(117)

Web-based(288)

iPhone(114)

Windows(181)

Organization types

Small Business(279)

Non Profit(151)

Large Enterprises(263)

Public Administrations(148)

Freelancers(115)

Mid Size Business(274)

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291 software options

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Sponsored

CommPeak Dialer

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Double Your Call Center’s Reach with Predictive Dialing

The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

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CINNOX

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Humanising connections for better business

CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

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Telecmi

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Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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ID Cloud

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ID CLOUD, A premium cloud contact center solution.

ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.

Read more about ID Cloud

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NovelVox Unified Agent Desktop

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Integrated Contact Center Desktop for Specific Business Need

NovelVox Agent Accelerator readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

Read more about NovelVox Unified Agent Desktop

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CalLite CRM

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CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

Read more about CalLite CRM

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PBXware

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A UCaaS Platform for Telecom Service Providers

The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

Read more about PBXware

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iCallify

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Boost Productivity with Intelligent Call Center Software

iCallify is an AI-powered omnichannel contact center software designed to manage inbound, outbound, and blended campaigns efficiently. It includes advanced dialers, IVR, WhatsApp Business Calling, real-time monitoring, and analytics to improve agent productivity and customer experience.

Read more about iCallify

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Cordless

(0)

Improve phone support for your customers and your agents

Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

Read more about Cordless

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Antelope Systems

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Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Read more about Antelope Systems

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CT-MAX

(0)

Computer telephony integration solution for call centers

CT-MAX is a computer telephony integration (CTI) solution for call centers that helps manage customer service operations via call control and monitoring, interactive voice response (IVR), and automatic call distribution (ACD).

Read more about CT-MAX

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Expertflow Contact Center

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Banks, Mobile Operators, Utilities, Healthcare, Airlines

Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

Read more about Expertflow Contact Center

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Landis Attendant Console

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Receptionist software for Microsoft Teams

Landis Attendant Console for Microsoft Teams includes multiple transfer options and customizable keyboard shortcuts for call handling. Users can add notes to callers for collaboration.

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CINNOX

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Humanising connections for better business

CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

Read more about CINNOX

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Voice Solution

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We simplify enterprise communication platform

Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

Read more about Voice Solution

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Vaani

(0)

Customized Solutions Providing Seamless Customer Experience

SaaS solution VAANI is an advanced omnichannel solution to simplify the contact center solution that delivers a seamless customer experience. It provides all integrations of popular CRMs and ERPs that helps to provide exceptional CX and improved sales engagement.

Read more about Vaani

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