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Call Center
Page 14

Call Center Software for Mid Size Business (2026) - Page 14

Last updated: February 2026

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1 filter applied

Features

Mobile Access(129)

Call Recording(317)

Real-Time Notifications(106)

Alerts/Notifications(188)

Support Ticket Management(70)

Integrated with

Salesforce Sales Cloud(80)

WordPress(20)

Shopify(38)

Jira(13)

Act!(7)

Pricing model

Free(76)

Open Source(12)

Free Trial(211)

One Time License(10)

Subscription(280)

Devices supported

Mac(165)

iPad(115)

Android(140)

Linux(139)

Web-based(369)

iPhone(133)

Windows(215)

Organization types

Small Business(360)

Non Profit(177)

Large Enterprises(349)

Public Administrations(179)

Freelancers(149)

Mid Size Business

User rating

All Reviews

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374 software options

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SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about SOGEDES.X

Users also considered

mySQM Customer Service QA

(0)

FCR Insights Software

mySQM Customer Service QA is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about mySQM Customer Service QA

Users also considered

HGS Agent X

(0)

Contact Center AI

HGS Agent X is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about HGS Agent X

Users also considered

Flip CX

(0)

Cost-saving automation for inbound calls

Flip CX is available for Mid Size Business and offers the following support options: FAQs/Forum, Chat, Phone Support, Email/Help Desk, Knowledge Base.

Read more about Flip CX

Users also considered

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

Fastcall is available for Mid Size Business.

Read more about Fastcall

Users also considered

DCDial

(0)

Contact center solution

DCDial is available for Mid Size Business and offers the following support options: Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about DCDial

Users also considered

Video Call Center

(0)

Your own branded, video call center in a matter of weeks

Video Call Center is available for Mid Size Business.

Read more about Video Call Center

Users also considered

NovelVox Unified Agent Desktop

(0)

Integrated Contact Center Desktop for Specific Business Need

NovelVox Unified Agent Desktop is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat.

Read more about NovelVox Unified Agent Desktop

Users also considered

TrackMyLeads

(0)

Web-based lead management solution for SMBs

TrackMyLeads is available for Mid Size Business and offers the following support options: FAQs/Forum, Chat, Email/Help Desk, Phone Support.

Read more about TrackMyLeads

Users also considered

CallVU

(0)

Digital call experience platform for call centers

CallVU is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

Read more about CallVU

Users also considered

Cloud Call Center Solution

(0)

Cloud-Based Call Center Excellence by Office24by7

Cloud Call Center Solution is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base.

Read more about Cloud Call Center Solution

Users also considered

NobelBiz OMNI+

(0)

End-to-end solutions for the call center industry

NobelBiz OMNI+ is available for Mid Size Business and offers the following support options: 24/7 (Live rep).

Read more about NobelBiz OMNI+

Users also considered

AI-Powered Voice Assistants

(0)

Customer experience software for eCommerce businesses

AI-Powered Voice Assistants is available for Mid Size Business and offers the following support options: Email/Help Desk.

Read more about AI-Powered Voice Assistants

Users also considered

Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

Fusion Connect CCaaS is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support.

Read more about Fusion Connect CCaaS

Users also considered

Vaani

(0)

Customized Solutions Providing Seamless Customer Experience

Vaani is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about Vaani

Users also considered

AgentHub

(0)

Live on-screen guidance software

AgentHub is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about AgentHub

Users also considered

Omnis

(0)

Contact center solution for customer engagement

Omnis is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

Read more about Omnis

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Akio.CX

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Office24by7

Users also considered

CommandLink SD-WAN

(0)

Network mamagement platform

CommandLink SD-WAN is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about CommandLink SD-WAN

Users also considered

CallPOP

(0)

Call tracking solution

CallPOP is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about CallPOP

Users also considered

CommPeak Cloud PBX

(0)

Cloud-Based Phone System Fully Synced with the Way You Work

CommPeak Cloud PBX is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about CommPeak Cloud PBX

Users also considered

Telecmi

(0)

Business phone system

Telecmi is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum.

Read more about Telecmi

Users also considered

ID Cloud

(0)

ID CLOUD, A premium cloud contact center solution.

ID Cloud is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about ID Cloud

Users also considered

Discoveriez

(0)

Japanese digital transformation platform

Discoveriez is available for Mid Size Business and offers the following support options: Email/Help Desk.

Read more about Discoveriez

Users also considered

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