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Call Center

Call Center Software - Page 19

Last updated: October 2026

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494 software options

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SQM CX Quality™

(0)

FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

Rafiki AI

(0)

Cloud-based sales intelligence platform for SME teams

Cloud-based revenue intelligence platform for B2B sales teams, offering call recording, AI coaching, and deal analytics.

Call Optix

(0)

AI voice call analytics and sales management tool

Call Optix is an AI-enabled call intelligence platform that transcribes, analyzes, and summarizes calls to help sales teams close more deals. Users can gain actionable insights, prioritize leads, track revenue, and integrate seamlessly with VOIP and CRMs.

CallOrbit

(0)

Cloud contact center for multichannel support

CallOrbit is a cloud-based contact center software and VoIP solution that enables teams to manage inbound and outbound calls, WhatsApp, email, chat, and SMS from a unified platform. The software includes smart call routing, AI agent assist with live prompts and automatic summaries, real-time analytics dashboards, and call monitoring and coaching capabilities. CallOrbit offers CRM integration and supports omnichannel communication workflows for businesses of various sizes.

NobelBiz OMNI+

(0)

End-to-end solutions for the call center industry

All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

HOGUNSOFT

(0)

DialApplet Call Center

(0)

Brekeke CCS

(0)

Callix

(0)

CommandLink SD-WAN

(0)

Network mamagement platform

CommandLink SD-WAN delivers seamless multi-wan connectivity for all locations, integrating security and improving cloud application performance. The UTM/NGFW integration offers direct access to the internet for every location, avoiding high latency traffic through carrier gateways.

HireJosie

(0)

Stop losing revenue to missed calls!

AI receptionist that answers every business call 24/7 in under a second, books appointments into Google Calendar, and sends SMS summaries. Free to start, live in 5 minutes.

GoodCall

(0)

Chronicall

(0)

Cloud-based call centre management solution

Chronicall is a cloud-based solution that assists businesses with call queuing, skills-based routing, live agent call recording, and interactive voice response. Key features include standard and custom reports, real-time wallboards, scorecards, evaluations, and a central repository.

PRO-T-S

(0)

Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

Verascape

(0)

Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

Q-Suite

(0)

CalLite CRM

(0)

CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

DCDial

(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Voca Conversational Interaction Center

(0)

Read more about Voca Conversational Interaction Center

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Mekashron Call Center

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HelloDuty

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CommPeak Dialer

(0)

Double Your Call Center’s Reach with Predictive Dialing

The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

Nvoip

(0)

Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 Call Center software enables teams to handle inbound and outbound calls with IVR, smart routing, call logging, and real-time dashboards. It helps organizations improve agent productivity, maintain service quality, and manage high call volumes from one system.