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Complaint Management
Non profits

Top Rated Complaint Management Software with Non profits - Page 5

Last updated: September 2026

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Interaction Tracking

Surveys & Feedback

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Service Level Agreement (SLA) Management

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115 software options

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AskSpot

(0)

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

LazyMonkey

(0)

QR-based feedback management system

Lazy Monkey offers an innovative QR-based feedback management system tailored for various industries to easily collect and analyze customer/patient/student feedback. This secure cloud-based platform streamlines the feedback process by providing QR codes to scan that lead to customizable surveys.

IssuTrax

(0)

Issue tracking software for the hospitality sector

IssuTrax is an issue tracking software that helps businesses in the hospitality sector create, track, and manage service requests. Administrators can monitor safety and environmental issues, maintenance tasks, and guest requests on a unified interface.

CineScope

(0)

Guest reporting and programming insight, built for cinemas

Guest experience and operations software for cinemas. Guests scan QR placards to report a problem anonymously in about 30 seconds — no app, no account — and AI triage merges duplicates, judges impact and routes each case. The same placards collect film and visit ratings.

Emojot CCM

(0)

Customer feedback management solution

Emojot Customer Complaints Management (CCM) is an AI-powered solution that helps capture customer feedback through multiple channels including email, SMS, social media, and QR codes, utilizing Emotion Sensors to gather in-store or remote feedback at critical touchpoints.

Smart Integrity Platform

(0)

Whistleblowing Software-secure reporting channel

The Smart Integrity Platform by DISS-CO is a secure, blockchain-based software for confidential and anonymous reporting, complaints and breaches. It is quick to implement and easy to use. Visit us at: https://diss-co.tech

Read more about Smart Integrity Platform

Users also considered

Platform One

(0)

The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

sterloCare

(0)

sterloCare-Digitize care, Streamline ops, Elevate compliance

sterloCare is a healthcare solution designed to help hospitals improve service, quality and compliance, and streamline the operations of all departments. It integrates with existing HIS and is available for cloud or on-premise deployment.

TeamSupport

4.5

(849)

496

292

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based B2B customer support platform with AI

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Sunrise HRCM

(0)

Effectively manage HR cases and requests

Sunrise HRCM is a comprehensive solution that helps HR teams efficiently manage all employee interactions and automate crucial HR processes. The software provides a centralized hub where HR teams can track cases, access employee information, and streamline key HR workflows, ensuring consistency and accuracy.

Bitrix24

4.2

(1K)

467

357

120

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud & on-premises workspace for all business sizes

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

dls | complaint

(0)

Complaints software for your document and quality management

Our digital workflow solution automates QM procedures, such as complaints, with integrated solutions that handle paper-based processes from start to finish. Features include product/batch definition, lab result evaluation, ad-hoc evaluations, document adding, automatic PDF creation, and audit trail.

HGS Agent X

(0)

Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Intrafox

(0)

Quality management software for healhcare facilities

Intrafox is a quality management software designed to help healthcare facilities of all sizes handle patient information, reports, risks, assessments, complaints, and more from within a unified platform. Professionals can plan and implement audits in compliance with various standards and regulations.