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Top Rated Help Desk Software with Automated routing - Page 10

Last updated: July 2026

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233 software options

Infraon Helpdesk logo
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Cloud-based helpdesk and customer success software

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Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

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CustomerEagle.com logo
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AI-powered customer support automation platform

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CustomerEagle is an AI-powered customer support platform designed to automate ticket resolution using knowledge base integration. The solution features retrieval-augmented generation technology that grounds responses in uploaded documents, automatic language detection across over one hundred languages, and integration capabilities with platforms including Shopify, WooCommerce, Zendesk, Slack, and Salesforce.

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Microsoft 365 Help Desk Ticketing System logo
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Seamless communication between employees and helpdesk agents

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Establish seamless communication between the employees and help desk agents with Microsoft 365 Help Desk Ticketing System.

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iiQ Ticketing logo
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The help desk built for schools.

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The help desk built for schools. iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.

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HelpLane logo
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AI powered unified customer support platform

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HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

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Ariglad logo
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Ariglad auto creates & updates your knowledge base

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Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

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CloudOffix logo
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Cloud-based Customer Based Business Management Platform

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CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

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Gaspar AI logo
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AI-driven helpdesk for automated employee support

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Gaspar AI is a generative AI helpdesk platform that auto-resolves workplace issues and automates support tasks. It integrates with Slack, Microsoft Teams, and Jira Service Management to provide instant answers, reset passwords, streamline onboarding/offboarding, and accelerate approvals. It offers workflow automation, knowledge management optimization, and automated ticketing for IT, HR, and sales departments.

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