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Top Rated Help Desk Software with Workflow management - Page 12

Last updated: October 2026

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288 software options

Microsoft 365 Help Desk Ticketing System logo
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Seamless communication between employees and helpdesk agents

Establish seamless communication between the employees and help desk agents with Microsoft 365 Help Desk Ticketing System.

Read more about Microsoft 365 Help Desk Ticketing System

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TixyCloud logo
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AI automation flat rate with a multichannel ticket system

TixyCloud's AI ticket system brings email, WhatsApp, Telegram, web forms and phone notes into one inbox. Every message becomes a tic...

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CDESK logo
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Helpdesk and service desk software

CDESK is a helpdesk and service desk software that designed for the digitalization and standardization of a company's business processes. CDESK provides tools for, e.g. improving communication with customers, processing requests, registering employees work time and keeping the SLA and SLO deadlines.

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iiQ Ticketing logo
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The help desk built for schools.

The help desk built for schools. iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.

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HelpLane logo
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AI powered unified customer support platform

HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

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Ariglad logo
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Ariglad auto creates & updates your knowledge base

Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

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Issuebear logo
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Cloud-based help desk software for businesses

Issuebear is a cloud-based help desk solution for B2B support. Key features include shared inbox, ticket management, client management, knowledge base, automation, reporting and more.

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CloudOffix logo
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Cloud-based Customer Based Business Management Platform

CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

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Serviceware Processes logo
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ITSM Software, Helpdesk & Service Desk for IT Organizations

Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

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Creative Desk logo
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IT support ticket management solution

Creative Desk is a help desk management software that enables customers to submit issues as tickets through web or mobile applications. The software allows departments within organizations to resolve tickets and respond to queries, with notifications delivered via email. It features automated ticketing processes and data control capabilities designed to support end-user clients, help desk staff, and management teams.

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Chronodesk logo
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Cloud PSA for projects, service desk & billing

Chronodesk is a cloud-based PSA platform unifying project management, service desk, CRM, timesheets, resource management, and billing.

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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etrack1 logo
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For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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