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Top Rated Help Desk Software with Workflow management - Page 10

Last updated: October 2026

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288 software options

Oracle Fusion Cloud HCM logo

Redefine best in HR

Oracle HCM Cloud is a suite of human capital management applications that help find and retain talent including HR, benefits, payroll, & performance management

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Lime CRM logo

We create customer heroes, a platform for customer journeys.

Lime CRM is a platform for all your customer journeys, we help you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server in EU.

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RingCX logo

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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Web Help Desk logo

IT asset and knowledge management

Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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NetSuite logo

AI-powered cloud-based business management suite

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

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Five9 logo

Cloud contact and call center software

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

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NiCE CXone logo

Cloud-based contact center software

For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Help Desk and Ticketing Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 free helpdesk and contact center software that comes with CRM. Used by 12 million companies in cloud and on-premise (open source code access). Our free omnichannel contact center allows you to communicate with your clients via email, phone, live chat, social networks & mobile messengers.

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ConnectWise PSA logo

PSA tool designed for as-a-service businesses

Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers!

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Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Odoo logo

All-in-one open-source business software

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

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JustCall logo

Cloud-based AI communication platform for sales teams

Cloud-based AI communication platform for sales and support teams, combining voice, SMS, WhatsApp, and email with automated dialers.

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Amivu logo
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Cloud customer service platform for SMB teams

Amivu is a cloud-based customer service platform for SMBs that unifies WhatsApp and website chat with queue management, automation.

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Service Hub logo
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Omni-channel customer service management platform

Service Hub brings scheduling, dispatch, job tracking, and payments into one platform, so teams work efficiently and get paid as soon as the job is done. Give technicians clear job details, schedules, and updates so they can focus on getting work done, not tracking down information.

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Resolve logo
(0)

Never Touch Another Ticket

Resolve’s Agentic Resolution Fabric is an AI-powered automation platform that unifies knowledge, automation, orchestration, and intelligent assistance to deliver autonomous IT operations.

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Jack Project logo
(0)

Project management solution

Jack Project is a software solution for task management, communication, collaboration, knowledge management, and document management. It provides features for managing tasks, projects, documents, and knowledge in one application across departments and company boundaries.

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Ecaldima logo
(0)

Agile ITSM & BPM platform for business-wide automation

ECALDIMA is an IT service management (ITSM) and business process management (BPM) platform that offers automation, custom workflows, APIs, and secure deployment for IT and business operations.

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StrataDesk logo
(0)

Multi-tenant desk platform with client isolation

StrataDesk is a multi-tenant service desk platform designed for businesses that manage multiple clients, offering true client isolation through separate PostgreSQL databases for each client. The platform features white-label portals, dynamic asset management, flexible workflows, unified reporting, and a full REST API for integrations. StrataDesk supports Docker-based deployment options including cloud, private cloud, or on-premise infrastructure.

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Giant Rocketship logo
(0)

Automating helpdesk management for MSP growth

Giant Rocketship turbocharges MSP growth by automating helpdesk management in Autotask. It seamlessly integrates intelligent assignment, optimized scheduling, on-demand escalations, and SLA-driven work queuing and predictions into the Autotask ticket lifecycle. The platform modernizes helpdesk operations with features like skill-based dispatch, tiered escalations, preventing SLA violations, optimizing workloads, and more.

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Verint Case Management logo
(0)

Case management platform to automate workflows

Verint Case Management Professional automates customer and citizen interactions across both assisted and self-service channels, enabling engagement across various city or local government services while enabling self-service.

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CommBox logo
(0)

Cloud-based contact center and customer service solution

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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DeskXpand logo
(0)

Revolutionize your support with helpdesk management software

DeskXpand is a ready-to-integrate, collaborative customer support software It has adaptable features like ticket automation, omnichannel, self-service, and analytics.

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