getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Help Desk Software with Web based - Page 19

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


456 software options

Gaspar AI logo

AI-driven helpdesk for automated employee support

Gaspar AI is a generative AI helpdesk platform that auto-resolves workplace issues and automates support tasks. It integrates with Slack, Microsoft Teams, and Jira Service Management to provide instant answers, reset passwords, streamline onboarding/offboarding, and accelerate approvals. It offers workflow automation, knowledge management optimization, and automated ticketing for IT, HR, and sales departments.

Read more about Gaspar AI

Users also considered
Helpdesk MX logo

Helpdesk & live chat for ecommerce support

Helpdesk MX is a customer support platform for e-commerce businesses that unifies email, live chat, and contact form requests into one inbox. It offers workflow automation, ticket routing, customizable teams, canned responses, and store integrations showing order details and customer history. Supporting multiple stores or brands in one workspace, it also includes a customizable live chat widget for real-time conversations.

Read more about Helpdesk MX

Users also considered
GuruSup logo

AI agents for autonomous customer support

GuruSup is an AI-powered customer support platform managing inquiries across WhatsApp, email, voice, and web chat. It connects to business systems like CRM, ERP, and helpdesk tools to autonomously update orders, process refunds, and manage bookings. Features include omnichannel support with unified conversation threads, workflow automation, and integration with over 125 third-party applications.

Read more about GuruSup

Users also considered
Nateq logo

AI customer service platform with unified inbox

Nateq is an AI-powered customer service platform that unifies live chat, email, calls, WhatsApp, Facebook, and Instagram into one inbox. It uses AI to respond to inquiries in multiple languages and dialects, including Gulf, Egyptian, and Moroccan Arabic, and escalates complex issues to support teams with full conversation history. Features include ticket management, knowledge base articles, task automation, and integrations with CRM and productivity tools.

Read more about Nateq

Users also considered
Motadata ServiceOps logo

IT service management platform to adopt digital changes

Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

Read more about Motadata ServiceOps

Users also considered
etrack1 logo

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered