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Top Rated Help Desk Software with Web based - Page 18

Last updated: October 2026

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456 software options

Go1Desk logo

Helpdesk, IT ticketing, and a lightweight CRM in one place

Go1Desk combines customer support ticketing, internal IT requests, and a lightweight CRM in one shared workspace for small service teams, with email and WhatsApp channels, per-team routing and SLAs, and role-based access, starting free for one seat.

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HelpDesk logo

Cloud-based help desk tool for businesses

Cloud-based help desk platform for ticket management, customer support workflows, and team collaboration across SMBs.

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AcornReply logo

Business reply & communication management software

AcornReply is a communication management platform designed to help businesses organize, track, and respond to incoming messages.

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KIX logo

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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Thena logo

Acquire, Service, and Grow customers on Slack

Thena is a cloud-based platform that integrates with enterprise messaging applications such as Slack and Microsoft Teams to help B2B companies manage their customer relationships.

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HallaHelps logo

Business software solution for organizations

Cloud-based business software offering core management features for organizations seeking operational support and workflow efficiency.

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ClearFeed logo

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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HelpStack logo

One inbox for email, chat and social, with AI drafts

HelpStack brings email, website chat, Messenger, Instagram DMs and WhatsApp into one shared inbox. The AI drafts every reply and an agent approves it before it goes out. Connects to Shopify and WooCommerce so answers come from live order data. EU-hosted, free plan available.

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Tech-Support Pro logo

Every call, every part, every fix — one searchable record.

Tech Support Pro gives OEM support teams one place to log every call by serial number, track service history and parts, track warranty and serviceman calls (with data charts) , and remote into a machine from any browser — no TeamViewer subscription required.

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Users also considered
Microsoft 365 Help Desk Ticketing System logo

Seamless communication between employees and helpdesk agents

Establish seamless communication between the employees and help desk agents with Microsoft 365 Help Desk Ticketing System.

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TixyCloud logo

AI automation flat rate with a multichannel ticket system

TixyCloud's AI ticket system brings email, WhatsApp, Telegram, web forms and phone notes into one inbox. Every message becomes a tic...

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CDESK logo

Helpdesk and service desk software

CDESK is a helpdesk and service desk software that designed for the digitalization and standardization of a company's business processes. CDESK provides tools for, e.g. improving communication with customers, processing requests, registering employees work time and keeping the SLA and SLO deadlines.

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iiQ Ticketing logo

The help desk built for schools.

The help desk built for schools. iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.

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HelpLane logo

AI powered unified customer support platform

HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

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Ariglad logo

Ariglad auto creates & updates your knowledge base

Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

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Issuebear logo

Cloud-based help desk software for businesses

Issuebear is a cloud-based help desk solution for B2B support. Key features include shared inbox, ticket management, client management, knowledge base, automation, reporting and more.

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Uniphore  logo

So every person, on every call, can finally be heard.

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.

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Chatiex AI logo

AI chatbot & ticketing platform for support

Chatiex is an AI-powered customer support platform that combines chatbot functionality, ticketing systems, and email management in a unified interface. The software allows businesses to train AI chatbots using various data sources including PDFs, videos, images, and website content without coding requirements. It integrates with platforms such as Shopify, WordPress, Wix, and Webflow, and includes features like human chat intervention, customizable branding, and multi-language support.

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CloudOffix logo

Cloud-based Customer Based Business Management Platform

CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

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Users also considered
Serviceware Processes logo

ITSM Software, Helpdesk & Service Desk for IT Organizations

Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

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Creative Desk logo

IT support ticket management solution

Creative Desk is a help desk management software that enables customers to submit issues as tickets through web or mobile applications. The software allows departments within organizations to resolve tickets and respond to queries, with notifications delivered via email. It features automated ticketing processes and data control capabilities designed to support end-user clients, help desk staff, and management teams.

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Chronodesk logo

Cloud PSA for projects, service desk & billing

Chronodesk is a cloud-based PSA platform unifying project management, service desk, CRM, timesheets, resource management, and billing.

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