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Top Rated Help Desk Software with Web based - Page 16

Last updated: October 2026

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456 software options

SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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DeskXpand logo
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Revolutionize your support with helpdesk management software

DeskXpand is a ready-to-integrate, collaborative customer support software It has adaptable features like ticket automation, omnichannel, self-service, and analytics.

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NivaDesk logo
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Custom order management for makers and repair studios

NivaDesk is order management software for made-to-order and repair businesses. Track every custom order, client, quote, payment and deadline on one card. Native apps for Mac, iPhone, iPad and Android plus any web browser, in sync, with role-based team permissions and 12 languages.

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eFACiLiTY Helpdesk and Knowledgebase logo
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Centralized helpdesk ticketing software

Streamline service request management, reduce response times, and enhance support efficiency with eFACiLiTY® Helpdesk & Knowledgebase solution.

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Featurebase logo
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Automate feedback collection with public suggestion boards

Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

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Ellevo Next logo
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Your next B2B customer service software

Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

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Silvox logo
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Cloud-based AI support ticketing for e-commerce

Silvox is a cloud-based AI support ticket tool for small to mid-sized e-commerce teams that converts incoming emails into prioritized.

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ticketflow logo
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ITSM & helpdesk tool for incident management

TicketFlow is an IT service management platform centralizing incident management, support tickets, change requests, and SLA analytics. Features include automatic ticket creation from emails, file attachment previews for formats like PDFs, customizable ticket statuses, multi-client support with separate data, automated routing rules, real-time analytics, and configurable user roles and permissions.

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Rhythmiq logo
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No-code customer support platform

RhythmiqCX is an AI-first, no-code customer support platform that automates complex interactions through intelligent chatbots and Real-time Voice AI. Designed to handle over 60+ languages with native fluency, it transforms support workflows from simple Q&A into a high-performance decision engine tha

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Futr logo

AI-driven live chat software for customer service functions

Live Chat promotes customer engagement with live chat and AI chatbots. It serves small to large firms in various industries, including housing, police, charity, retail, and local governments. Key features include chat surveys, conversational AI & forms, multilingual chats, feedback automation, and more.

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Elementool logo
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IT project management

Elementool has a 10 year track record of helping some of the world's largest companies save time and money on IT projects. We’ve seen savings of up to 40% on project costs, by implementing our Application Lifecycle Management solutions. Learn more on how to make these solutions work for your company by visiting our website.

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i-net HelpDesk logo
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Streamline Support with Intelligent Ticketing

i-net HelpDesk is a web-based ticket system for internal support and customer service. Configurable forms, Kanban boards, and automated workflows organize requests. A knowledge base supports self-service, and optional AI provides summaries and suggested replies.

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Charla logo
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Connect with your visitors instantly with live chat software

Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.

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BlueTweak logo
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AI-powered support with unified workspace

BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

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Axodesk logo
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AI-powered inbox for WhatsApp and social media

AxoDesk is a customer engagement platform that unifies WhatsApp Business API, Instagram, Messenger, Email, and Live Chat into a single shared inbox. The software features Meta Ads lead capture, Shopify integration for commerce context, WhatsApp broadcast capabilities, and workflow automation for lead routing and follow-up. It includes team collaboration tools such as conversation assignment, internal notes, and performance analytics tracking response times and customer satisfaction scores.

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Smitey Ticket-System logo
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Cloud-based helpdesk & ticket tool for SMBs

Cloud-based helpdesk and ticket management platform for SMBs, featuring ticket tracking, workflow automation, and team collaboration.

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Sympoq logo
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SaaS help desk software for agile teams and startups

Sympoq is SaaS help desk software with AI-driven support ticketing system, AI chatbot, a knowledge base, and live chat features agile teams and startups use to provide automated customer support.

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Mixdesk logo
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Cloud-based AI marketing tool for marketers.

Mixdesk is a cloud-based solution that helps businesses streamline marketing operations via AI (artificial intelligence) technology. The platform integrates a wide range of communication channels including LiveChat, WhatsApp, Facebook, Instagram, Line, Email, and Telegram, enabling organizations to deliver a cohesive and personalized customer experience across all touchpoints.

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CallVU logo
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Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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ServiceTrac logo
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Cloud-based service reference management software

ServiceTrac is a cloud-based reference management software that helps businesses handle sales and service operations on a unified platform. The tool allows executives to generate customizable reports, providing insights into the performance of different regions and teams.

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IrisAgent logo
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AI for every customer conversation, grounded in your truth.

IrisAgent adds AI automation to your existing help desk. It connects to Zendesk, Salesforce Service Cloud, Intercom, Freshworks, and Zoho, then autonomously resolves 50%+ of incoming tickets across chat and email with 95%+ accuracy, grounded in your knowledge base and ticket history.

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DeskDay logo
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Conversational service automation for MSPs

DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.

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TIKTING logo
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TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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T-HelpDesk logo
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Advanced ticketing system

T-HelpDesk offers functionalities of a service desk, helpdesk, IT ticketing, and asset management in a single environment.

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VisNetic MailFlow logo
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Email help desk & ticketing tool for SMBs

On-premises or hosted email management and help desk platform for SMBs, featuring rule-based routing, shared inboxes, and reporting.

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