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Top Rated Help Desk Software with Open source - Page 15

Last updated: September 2026

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355 software options

Creative Desk logo
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IT support ticket management solution

Creative Desk is a help desk management software that enables customers to submit issues as tickets through web or mobile applications. The software allows departments within organizations to resolve tickets and respond to queries, with notifications delivered via email. It features automated ticketing processes and data control capabilities designed to support end-user clients, help desk staff, and management teams.

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Gaspar AI logo
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AI-driven helpdesk for automated employee support

Gaspar AI is a generative AI helpdesk platform that auto-resolves workplace issues and automates support tasks. It integrates with Slack, Microsoft Teams, and Jira Service Management to provide instant answers, reset passwords, streamline onboarding/offboarding, and accelerate approvals. It offers workflow automation, knowledge management optimization, and automated ticketing for IT, HR, and sales departments.

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GuruSup logo
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AI agents for autonomous customer support

GuruSup is an AI-powered customer support platform managing inquiries across WhatsApp, email, voice, and web chat. It connects to business systems like CRM, ERP, and helpdesk tools to autonomously update orders, process refunds, and manage bookings. Features include omnichannel support with unified conversation threads, workflow automation, and integration with over 125 third-party applications.

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Nateq logo
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AI customer service platform with unified inbox

Nateq is an AI-powered customer service platform that unifies live chat, email, calls, WhatsApp, Facebook, and Instagram into one inbox. It uses AI to respond to inquiries in multiple languages and dialects, including Gulf, Egyptian, and Moroccan Arabic, and escalates complex issues to support teams with full conversation history. Features include ticket management, knowledge base articles, task automation, and integrations with CRM and productivity tools.

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etrack1 logo
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For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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