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ITSM
Google Workspace

ITSM Software Integrated with Google Workspace (2026)

Last updated: April 2026

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Features

Inventory Management(10)

CRM(4)

Remote Access/Control(8)

Self Service Portal(14)

Client Portal(5)

Integrated with

Google Workspace

Microsoft 365(5)

Microsoft Teams(6)

Salesforce Sales Cloud(5)

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Web-based(15)

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Large Enterprises(15)

Public Administrations(13)

Freelancers(6)

Mid Size Business(14)

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14 software options

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SysAid

4.5

(512)

331

142

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled ITSM platform for businesses of all sizes

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SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.

Vision Helpdesk

4.6

(48)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more

Pipefy

4.6

(319)

208

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based and AI-powered process orchestration platform

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Pipefy is a business process orchestration and automation platform that enables teams to digitize workflows using AI agents and no-code tools. The platform features customizable workflow builders, pre-built AI agents for various departments, and integration capabilities with enterprise messaging systems like WhatsApp, Teams, and Slack. It includes process management tools, custom forms and portals, analytics dashboards, and enterprise-grade security with regulatory compliance features.

Freshdesk

4.5

(3.4K)

1.1K

164

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

vScope

4.7

(21)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Effortless IT Reporting. Everything in one place.

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vScope is an IT asset management tool that automatically inventories and creates an overview of an organization’s IT information. With vScope IT departments can create powerful reports and analyzes which will ensure a stable and cost efficient delivery of IT.

SolarWinds Service Desk

4.6

(577)

365

192

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT Service Desk & Asset Management Software

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Increase communication and productivity through automation with the SolarWinds Service Desk ITSM solution that effectively manages and connects service requests and IT assets.

PagerDuty

4.6

(219)

142

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Incident Management & Operations Performance Software

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PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

YOUZER

4.8

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT and SaaS account management & monitoring

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Youzer is an online software that helps companies to manage the IT accounts and assets of their employees

EZO

4.6

(1.5K)

457

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Asset tracking and management software

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EZO offers enterprise-grade asset intelligence solutions through intuitive cloud-based platforms designed for businesses of all sizes. EZO provides a centralized hub for tracking, managing, and optimizing physical and IT assets, helping organizations maximize ROI value.

Kayako

4.0

(174)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled unified customer service platform

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Kayako - ITSM Software made personal and simple with a unified customer service platform that helps you build closer relationships.

HaloITSM

4.7

(43)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HappyFox Help Desk

4.6

(92)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

Zoho Assist

4.7

(1.3K)

287

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based remote support solution

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IT support can use Zoho Assist to offer remote support to customers by connecting to their computers. Supports ticketing integration, chat, file transfer & more

VIZOR IT Asset Management

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ITIL Certified IT Service and Asset Management Solution

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VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

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