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ITSM Software Integrated with Salesforce Sales Cloud (2026)
Last updated: April 2026
17 software options
Sponsored
Freshservice
5
414
4
232
3
30
2
7
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
HappyFox Help Desk
5
64
4
24
3
1
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk, customer support software
Read more about HappyFox Help Desk
TeamViewer ONE
5
7.8K
4
3.2K
3
431
2
44
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
Read more about TeamViewer ONE
Agiloft
5
33
4
3
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based tool for contract lifecycle management.
Read more about Agiloft
xMatters
5
85
4
50
3
5
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Actionable IT alerting platform for enterprises
Read more about xMatters
Pipefy
5
208
4
95
3
13
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-powered process orchestration platform
Read more about Pipefy
Salesforce Service Cloud
5
477
4
272
3
55
2
14
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Read more about Salesforce Service Cloud
Yonyx
5
197
4
53
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Decision tree driven Interactive guides for customer service
Read more about Yonyx
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
SolarWinds Service Desk
5
365
4
192
3
18
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Read more about SolarWinds Service Desk
ConnectWise PSA
5
111
4
105
3
37
2
10
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PSA tool designed for as-a-service businesses
Read more about ConnectWise PSA
JIRA Service Management
5
440
4
260
3
48
2
12
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
TeamSupport
5
496
4
291
3
53
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Kayako
5
67
4
67
3
25
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
Cayzu
5
29
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
Read more about Cayzu
Intelligent Service Management
5
12
4
10
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service desk & IT service management
Read more about Intelligent Service Management