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Live Chat Software with Multi-Channel Communication (2026) - Page 12

Last updated: April 2026

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292 software options

Ubots logo

Value experiences for amazing brands

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Conversational AI platform that provides businesses with a chatbot to facilitate and streamline interactions with customers.

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Sinch logo

Text, voice and data communication management software

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Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

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AtomX Live Chat logo

Providing customers with instant real time support

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AtomX Live Chat has several key features to keep you connected with your customers at all times including, smart routing for shorter response times.
Build greater customer satisfaction with offline email ticketing and automatic follow up emails, giving customers the opportunity to connect 24/7

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etrack1 logo

For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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BuilderComs logo

Communications management tool for the construction industry

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Stop losing emails and missing text! Get all communication, pictures, and document in one place organized by project.

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Charla logo

Connect with your visitors instantly with live chat software

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Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.

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Chat360 logo

Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Salesgroup AI logo

Cloud-based and AI-enabled sales assistant

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Cloud-based and AI-enabled customer engagement tool that automates tasks, collects customer reviews, and optimizes sales with customizable chatbot.

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Hubtype logo

Achieve automation beyond your expectations.

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Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

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Haber Chat logo

your go-to platform for managing WhatsApp communications.

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Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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CINNOX logo

Humanising connections for better business

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CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

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chatarmin.com logo

WhatsApp Marketing Tool. Charles alternative.

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chatarmin.com is a WhatsApp marketing tool for eCommerce and retail brands.

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Zence Commerce logo

Digital commerce solution for optimizing shopping via chat

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Zence Commerce enables businesses to recover abandoned carts through automated reminders and offers seamless shopping experiences via WhatsApp. The platform features real-time customer support, personalized interactions based on customer preferences, and a reward system that provides redeemable points when customers achieve brand milestones.

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HOLP logo

AI customer service chatbot

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HOLP is an AI customer service chatbot designed for small and medium enterprises in the UK. The platform provides twenty-four-seven automated support by learning from existing website content, handling repetitive questions, and seamlessly transferring complex inquiries to human agents when needed. Businesses can integrate Holp across websites, social media, and physical spaces through QR codes, with customizable branding options to match company voice and style.

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Zence Commerce logo

Digital commerce solution for optimizing shopping via chat

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Zence Commerce enables businesses to recover abandoned carts through automated reminders and offers seamless shopping experiences via WhatsApp. The platform features real-time customer support, personalized interactions based on customer preferences, and a reward system that provides redeemable points when customers achieve brand milestones.

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BirdyChat logo

Telegram chat widget for small businesses

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BirdyChat is a Telegram-based chat widget designed for solopreneurs and small businesses to add live chat functionality to their websites. The platform enables users to receive website messages directly through their Telegram account without requiring separate registration or additional applications. Features include one-click setup, voice-to-text transcription for replies, basic customization options, and support for multiple chat widgets depending on the subscription tier.

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Falkon Chat logo

AI omnichannel live chat for support, sales, and Compliance

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Falkon Chat is a secure AI-powered live chat platform that helps businesses engage website visitors in real time, automate support with generative AI, and stay compliant. It centralizes conversations, improves response times, boosts conversions, and provides enterprise-grade security for industries.

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