0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Live Chat
Page 12

Live Chat Software with Multi-Channel Communication (2026) - Page 12

Last updated: April 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

1 filter applied

Features

Reporting/Analytics(256)

Mobile Access(183)

Real-Time Notifications(184)

Chat/Messaging(256)

Alerts/Notifications(145)

Multi-Channel Communication

Integrated with

Stripe(33)

Microsoft Teams(39)

Salesforce Sales Cloud(40)

Squarespace(24)

Slack(87)

Pricing model

Free(102)

Open Source(7)

Free Trial(186)

One Time License(2)

Subscription(240)

Devices supported

Mac(115)

iPad(106)

Android(129)

Linux(80)

Web-based(292)

iPhone(123)

Windows(134)

Organization types

Small Business(279)

Non Profit(128)

Large Enterprises(252)

Public Administrations(104)

Freelancers(131)

Mid Size Business(260)

User rating

All Reviews

& up

(245)

& up

(254)

& up

(255)

292 software options

Sort by

Sponsored

Just AI Conversational Platform

(0)

From voice call agents and chatbots to virtual assistants

An end-to-end comprehensive AI platform to design, build, test, host, and deploy AI-powered bots of any complexity and level

Read more about Just AI Conversational Platform

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered

BuilderComs

(0)

Communications management tool for the construction industry

Stop losing emails and missing text! Get all communication, pictures, and document in one place organized by project.

Read more about BuilderComs

Users also considered

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

Users also considered

Chat Breezes

(0)

Live chat software

Chat Breezes is a cloud-based live chat software that helps businesses automate chats, capture customer information, and qualify leads. Teams can label incoming messages automatically based on selected keywords to categorize and prioritize conversations. The platform allows managers to synchronize, share, and sell products directly through chat interactions.

Read more about Chat Breezes

Users also considered

Charla

(0)

Connect with your visitors instantly with live chat software

Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.

Read more about Charla

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered

chattigo

(0)

Unify chats and boost customer experiences

Chattigo is a CCM that centralizes interactions across multiple digital channels. It enables businesses to efficiently manage customer conversations, enhancing response quality and fostering stronger client relationships. The platform offers intelligent chatbot integration.

Read more about chattigo

Users also considered

Kundo

(0)

Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Read more about Kundo

Users also considered

Chat360

(0)

Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Read more about Chat360

Users also considered

Salesgroup AI

(0)

Cloud-based and AI-enabled sales assistant

Cloud-based and AI-enabled customer engagement tool that automates tasks, collects customer reviews, and optimizes sales with customizable chatbot.

Read more about Salesgroup AI

Users also considered

Hubtype

(0)

Achieve automation beyond your expectations.

Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

Read more about Hubtype

Users also considered

Proto AICX Chat

(0)

CX automation for support teams

Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

Read more about Proto AICX Chat

Users also considered

BirdyChat

(0)

Telegram chat widget for small businesses

BirdyChat is a Telegram-based chat widget designed for solopreneurs and small businesses to add live chat functionality to their websites. The platform enables users to receive website messages directly through their Telegram account without requiring separate registration or additional applications. Features include one-click setup, voice-to-text transcription for replies, basic customization options, and support for multiple chat widgets depending on the subscription tier.

Read more about BirdyChat

Users also considered

Falkon Chat

(0)

AI omnichannel live chat for support, sales, and Compliance

Falkon Chat is a secure AI-powered live chat platform that helps businesses engage website visitors in real time, automate support with generative AI, and stay compliant. It centralizes conversations, improves response times, boosts conversions, and provides enterprise-grade security for industries.

Read more about Falkon Chat

Users also considered

HOLP

(0)

AI customer service chatbot

HOLP is an AI customer service chatbot designed for small and medium enterprises in the UK. The platform provides twenty-four-seven automated support by learning from existing website content, handling repetitive questions, and seamlessly transferring complex inquiries to human agents when needed. Businesses can integrate Holp across websites, social media, and physical spaces through QR codes, with customizable branding options to match company voice and style.

Read more about HOLP

Users also considered

Proto AICX Chat

(0)

CX automation for support teams

Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

Read more about Proto AICX Chat

Users also considered

page 12 of 12

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy Vulnerability Disclosure Program

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.