getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Live Chat Software with Multi channel communication - Page 11

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

298 software options

Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered
Weave logo

Customer communication and appointment scheduling solution

learn more
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
Freshchat logo

Live Chat software for modern messaging

learn more
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social

Read more about Freshchat

Users also considered
RingCX logo

AI-powered contact center

learn more
RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Read more about RingCX

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone.

Read more about Kayako

Users also considered
Podium logo

AI-enabled lead management and conversion platform

learn more
Podium webchat immediately brings the conversation to text, so you can keep the conversation going long after the customer leaves your site. Generate up to 11x more leads from your website, then convert them faster with immediate, AI-powered responses, automations for key moments, and more.

Read more about Podium

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
100% FREE live chat and contact center software used by over 12 million companies. Also comes with free CRM and email marketing.

Read more about Bitrix24

Users also considered
Zenvia Customer Cloud logo

AI for customer service to sell more and serve better

learn more
Create fully functional chatbots in just a few clicks, with automatic implementation using generative AI, and enable integration with other systems to enhance customer service and conversational experience.

Read more about Zenvia Customer Cloud

Users also considered
Just AI Conversational Platform logo
(0)

From voice call agents and chatbots to virtual assistants

learn more
An end-to-end comprehensive AI platform to design, build, test, host, and deploy AI-powered bots of any complexity and level

Read more about Just AI Conversational Platform

Users also considered
chatarmin.com logo
(0)

WhatsApp Marketing Tool. Charles alternative.

learn more
chatarmin.com is a WhatsApp marketing tool for eCommerce and retail brands.

Read more about chatarmin.com

Users also considered
Hubtype logo
(0)

Achieve automation beyond your expectations.

learn more
Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

Read more about Hubtype

Users also considered
SmartInbox logo
(0)

All-in-one online conversation app for e-commerce businesses

learn more
SmartInbox is an online conversation app for e-commerce businesses that keeps all customer communication in one place. This easy-to-use, automated platform gives e-commerce stores a personalized inbox, enabling them to deliver timely responses for customer requests, status updates, and more.

Read more about SmartInbox

Users also considered
AtomX Live Chat logo
(0)

Providing customers with instant real time support

learn more
AtomX Live Chat has several key features to keep you connected with your customers at all times including, smart routing for shorter response times.
Build greater customer satisfaction with offline email ticketing and automatic follow up emails, giving customers the opportunity to connect 24/7

Read more about AtomX Live Chat

Users also considered
Web1on1 logo
(0)

Online platform with a WhatsApp messaging interface

learn more
Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

Read more about Web1on1

Users also considered
Sinch logo
(0)

Text, voice and data communication management software

learn more
Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

Read more about Sinch

Users also considered
Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

learn more
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
chattigo logo
(0)

Unify chats and boost customer experiences

learn more
Chattigo is a CCM that centralizes interactions across multiple digital channels. It enables businesses to efficiently manage customer conversations, enhancing response quality and fostering stronger client relationships. The platform offers intelligent chatbot integration.

Read more about chattigo

Users also considered
VoiceOwl logo
(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

learn more
Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

Read more about VoiceOwl

Users also considered
CommBox logo
(0)

Cloud-based contact center and customer service solution

learn more
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

Read more about CommBox

Users also considered
Haber Chat logo
(0)

your go-to platform for managing WhatsApp communications.

learn more
Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

Users also considered
HOLP logo
(0)

AI customer service chatbot

learn more
HOLP is an AI customer service chatbot designed for small and medium enterprises in the UK. The platform provides twenty-four-seven automated support by learning from existing website content, handling repetitive questions, and seamlessly transferring complex inquiries to human agents when needed. Businesses can integrate Holp across websites, social media, and physical spaces through QR codes, with customizable branding options to match company voice and style.

Read more about HOLP

Users also considered
Hyro logo
(0)

Conversational AI For Enterprise

learn more
Hyro replaces intent-based AI chatbots with language-based conversational AI that’s built from NLU, knowledge graphs, and computational linguistics. Enterprises worldwide automate their interactions across valuable services and channels—including call centers, websites, SMS, and more—using Hyro.

Read more about Hyro

Users also considered
Channel.me Live Chat logo
(0)

Live chat software to manage multiple customer interactions

learn more
Channel.me Live Chat is a communication management software, which helps businesses design and add live chat functionality to existing websites. The platform enables organizations to design a custom chat button and integrate into multiple web pages using HTML codes.

Read more about Channel.me Live Chat

Users also considered
Crescochat logo
(0)

Live chat software for communicating with clients

learn more
CrescoChat is the ultimate live chat solution that offers powerful software and agents to help you convert website visitors into qualified leads.

Read more about Crescochat

Users also considered
Akio.CX logo
(0)

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered