getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Live Chat Software with Surveys & Feedback (2026) - Page 8

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

201 software options

AgentX logo

Make AI Work For You

learn more
1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

Read more about AgentX

Users also considered
CommBox logo
(0)

Cloud-based contact center and customer service solution

learn more
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

Read more about CommBox

Users also considered
Web1on1 logo
(0)

Online platform with a WhatsApp messaging interface

learn more
Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

Read more about Web1on1

Users also considered
Noci logo
(0)

Product recommendation tool

learn more
Noci provides you a world-premiere feature: the product recommendation tool. Sell like your in-store vendor would.

Don't be afraid to go first, revolutionize your customer journey with Noci!

Read more about Noci

Users also considered
Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

learn more
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
Relish AI logo
(0)

Personalized, AI-powered chat assistant for Shopify

learn more
Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

Read more about Relish AI

Users also considered
AtomX Live Chat logo
(0)

Providing customers with instant real time support

learn more
AtomX Live Chat has several key features to keep you connected with your customers at all times including, smart routing for shorter response times.
Build greater customer satisfaction with offline email ticketing and automatic follow up emails, giving customers the opportunity to connect 24/7

Read more about AtomX Live Chat

Users also considered
AskHandle logo
(0)

Personalized AI Support made simple

learn more
AskHandle is a personalized AI support system that utilizes advanced generative AI and natural language processing (NLP). It offers a codeless retrieval augmented generation (RAG) solution, allowing businesses to automate and optimize their customer support seamlessly.

Read more about AskHandle

Users also considered
VoiceOwl logo
(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

learn more
Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

Read more about VoiceOwl

Users also considered
Smart Integrity Platform logo
(0)

Whistleblowing Software-secure reporting channel

learn more
The Smart Integrity Platform by DISS-CO is a secure, blockchain-based software for confidential and anonymous reporting, complaints and breaches. It is quick to implement and easy to use. Visit us at: https://diss-co.tech

Read more about Smart Integrity Platform

Users also considered
Decode logo
(0)

Unified Emotion AI & Consumer Insights Platform

learn more
Validate your campaigns with responses that are unbiased and backed by emotional insights.

Read more about Decode

Users also considered
Crescochat logo
(0)

Live chat software for communicating with clients

learn more
CrescoChat is the ultimate live chat solution that offers powerful software and agents to help you convert website visitors into qualified leads.

Read more about Crescochat

Users also considered
Anantya.ai logo
(0)

Cloud-based live chat and communication management software

learn more
Anantya.ai is a cloud-based live chat software that helps businesses facilitate communication with the audience and generate user engagement reports on a unified platform.

Read more about Anantya.ai

Users also considered
Anantya.ai logo
(0)

Cloud-based live chat and communication management software

learn more
Anantya.ai is a cloud-based live chat software that helps businesses facilitate communication with the audience and generate user engagement reports on a unified platform.

Read more about Anantya.ai

Users also considered
Kundo logo
(0)

Customer service management system

learn more
Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Read more about Kundo

Users also considered
Web1on1 logo
(0)

Online platform with a WhatsApp messaging interface

learn more
Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

Read more about Web1on1

Users also considered
Zence Commerce logo
(0)

Digital commerce solution for optimizing shopping via chat

learn more
Zence Commerce enables businesses to recover abandoned carts through automated reminders and offers seamless shopping experiences via WhatsApp. The platform features real-time customer support, personalized interactions based on customer preferences, and a reward system that provides redeemable points when customers achieve brand milestones.

Read more about Zence Commerce

Users also considered
Softservv logo
(0)

Live chat solution

learn more
SoftServv provides a WhatsApp Business API platform that integrates with internal software systems in approximately five minutes. The service enables businesses to automate customer communications through features like real-time notifications, custom chatbots, and marketing campaigns. SoftServv supports various media formats and includes comprehensive API documentation for popular programming languages.

Read more about Softservv

Users also considered
Busatools logo
(0)

Cloud-based solution for optimizing website performance

learn more
Busatools is a cloud-based solution that offers a set of tools that help businesses optimize their websites and interact with users. It offers features such as live chat, feedback collection, user recordings, heatmaps, logs, and more.

Read more about Busatools

Users also considered
Thingy logo
(0)

Multimodal AI conversation engine (MAICE)

learn more
Thingy is a conversational engine platform driven by AI technology. The platform aims to humanize interactions with users, offering personalized engagements and streamlining communication to enhance user satisfaction.

Read more about Thingy

Users also considered
viind logo
(0)

Chatbot solution for managing customer service operations

learn more
viind is a chatbot solution for government agencies and companies. It offers chatbots for public administrations and customer service inquiries. The software provides AI integration with ChatGPT, Aleph Alpha, and others while being GDPR-compliant.

Read more about viind

Users also considered
Chat360 logo
(0)

Cloud-based conversational AI chatbot for businesses.

learn more
Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Read more about Chat360

Users also considered
Hubtype logo
(0)

Achieve automation beyond your expectations.

learn more
Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

Read more about Hubtype

Users also considered
Charla logo
(0)

Connect with your visitors instantly with live chat software

learn more
Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.

Read more about Charla

Users also considered
etrack1 logo
(0)

For customer centres with passionate customer service manage

learn more
etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered