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Mobile Service Cloud

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Mobile Service Cloud, for frictionless service experiences

Mobile Service Cloud - 2025 Pricing, Features, Reviews, & Alternatives

Q: Q. What type of pricing plans does Mobile Service Cloud offer?

Mobile Service Cloud has the following pricing plans: Starting from : €35.00/month Pricing model : Subscription Free Trial : Available | (No Credit Card required)

Table of Contents

What is Mobile Service Cloud?

Mobile Service Cloud is an all-in-one software solution to deliver outstanding online customer service experiences via all channels such as WhatsApp, Live Chat, Apple Business Messaging, Instagram Messaging, or Voice. It is an easy-to-use solution, enabling customer service teams to work together efficiently via one Agent Inbox. In this inbox, you can receive all messages, from all channels. Start engaging with your customers through valuable, rich conversations and increase customer satisfaction.

Automate conversations with the integrated chatbot to answer questions quickly and provide service 24/7. You won't lose the personal touch: you can always seamlessly hand over conversations to a human agent on live chat. The Scripted Chatbot provides each individual customer a personal experience. The chatbot is easy to build with the drag-and-drop interface. No coding skills needed. With Mobile Service Cloud, customer service becomes more efficient, while customers can get in touch whenever, wherever.

Get the most out of customer contact and personalize customer journeys with Customer Profiles. With this feature, you always have your customer data at hand; right next to the conversation. Use these insights to deliver meaningful and personal responses. Create new opportunities to turn a conversation into a conversion. Provide service everywhere, engage customers, and increase happiness with Mobile Service Cloud.

Benefits of using Mobile Service Cloud

- Improve customer service experiences
- Customers can get in touch via their favorite channel
- Help your customers within one conversation
- Gather all messages within one inbox
- Work together as one team in one easy-to-use solution
- Manage a large volume of questions
- Become more efficient and boost productivity
- Make use of valuable customer data to enrich your conversations
- Create meaningful conversations with customers
- Provide 24/7 service by using a Scripted Chatbot
- Easy to implement and integrate with your current systems

Starting from

/user

Per month

Alternatives with better value for money

Mobile Service Cloud's features

Access Controls/Permissions

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Activity Dashboard

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Activity Tracking

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Agent Interface

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Alerts/Escalation

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Alerts/Notifications

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API

(0)

Application Management

(0)

Automated Responses

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Automated Routing

(0)

Autoresponders

(0)

Batch Communications

(0)

Call Center Management

(0)

Call Reporting

(0)

Call Routing

(0)

Caller ID

(0)

Campaign Management

(0)

Canned Responses

(0)

Chat/Messaging

(0)

Chatbot

(0)

Client Portal

(0)

Code-free Development

(0)

Collaboration Tools

(0)

Communication Management

(0)

Computer Telephony Integration

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Configurable Workflow

(0)

Contact Database

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Contact Management

(0)

CRM

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Customer Database

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Customer Experience Management

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Customer History

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Customer Segmentation

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Customer Support

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Customer Surveys

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Customizable Branding

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Customizable Fields

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Customizable Forms

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Customizable Reports

(0)

Customizable Templates

(0)

Dashboard

(0)

Data Import/Export

(0)

Data Visualization

(0)

Drag & Drop

(0)

Email Management

(0)

Engagement Tracking

(0)

Event Triggered Actions

(0)

Feedback Management

(0)

For Sales/Marketing

(0)

Help Desk Management

(0)

Inbox Management

(0)

Interaction Tracking

(0)

Interactive Content

(0)

IVR

(0)

Lead Capture

(0)

Live Chat

(0)

Monitoring

(0)

Multi-Channel Communication

(0)

Multi-Channel Data Collection

(0)

Multi-Language

(0)

On-Demand Communications

(0)

Performance Management

(0)

Performance Metrics

(0)

Personalization

(0)

Pre-Configured Bot

(0)

Proactive Chat

(0)

Quality Management

(0)

Query Suggestions

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Queue Management

(0)

Real-Time Analytics

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Real-Time Data

(0)

Real-Time Monitoring

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Real-Time Notifications

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Real-Time Reporting

(0)

Reporting & Statistics

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Reporting/Analytics

(0)

Role-Based Permissions

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Service Level Agreement (SLA) Management

(0)

Single Sign On

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SMS Messaging

(0)

Social Media Integration

(0)

SSL Security

(0)

Surveys & Feedback

(0)

Tagging

(0)

Template Management

(0)

Third-Party Integrations

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Transfers/Routing

(0)

Visual Analytics

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Website Integration

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Widgets

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Workflow Management

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Workforce Management

(0)

Mobile Service Cloud alternatives

Mobile Service Cloud

(0)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

Tidio

4.7

(462)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.6

JustCall

4.2

(212)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.3

Customer Support

4.3

Mobile Service Cloud pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

Value for money

No reviews

Starting from

/user

Per month

Mobile Service Cloud support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Training options

In Person

Live Online

Webinars

Documentation

Videos

Mobile Service Cloud FAQs

Q. What type of pricing plans does Mobile Service Cloud offer?

Mobile Service Cloud has the following pricing plans:
Starting from: €35.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Mobile Service Cloud?

Mobile Service Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Mobile Service Cloud support?

Mobile Service Cloud supports the following languages:
Danish, Dutch, English, Finnish, French, German, Italian, Portuguese, Russian, Spanish, Turkish

Q. Does Mobile Service Cloud offer an API?

Yes, Mobile Service Cloud has an API available for use.

Q. What other apps does Mobile Service Cloud integrate with?

Mobile Service Cloud integrates with the following applications:
Salesforce Starter, Zapier, Segment, Shopware, CM.com Payments Platform, Spotler Activate, Mobile Marketing Cloud, CM.com Communications Platform, Shopify

Q. What level of support does Mobile Service Cloud offer?

Mobile Service Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

Customer Support

Customer Communications Management