App comparison

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Live Chat Software with Surveys & Feedback - Page 2

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Drift logo
4.5
(195)

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Avochato logo
4.7
(132)

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Tiledesk logo
4.5
(147)

Conversational Automation Made Easy

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Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.

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Gorgias logo
4.7
(111)

Help desk and customer service solution

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The highest-rated live chat specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Gorgias isn't just chat; Edit/refund orders, apply loyalty points, manage subscriptions & more, all in one place. Turn your visitors into customers by cutting support time by 43%.

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Hiver logo
4.7
(117)

Hiver: World's First Gmail-based Customer Service Helpdesk

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Hiver elevates live chat, integrating it with Gmail for real-time support. Use Hiver's widget for instant responses on your site. It's more than chat: benefit from agent-assignment, templates, and team collaboration. Prevent overlaps with collision alerts, and grab leads via 'Email Capture'.

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Comm100 Live Chat logo
4.7
(106)

Deliver the support your customers expect

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Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Via website and mobile app, agents engage more effectively with a choice of powerful tools including screen sharing, auto-translation, routing, and audio and video chat.

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HubSpot Service Hub logo
4.5
(156)

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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UJET logo
4.6
(133)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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RingCentral Contact Center logo
4.3
(187)

The Collaborative Contact Center solution from the industry

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RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools

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JivoChat logo
4.6
(102)

Live chat with agent apps for iOS & Android

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JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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11Sight logo
4.7
(82)

The shortest path to revenue.

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#1 Inbound Video Call Platform for Revenue Teams.

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Chaport logo
4.9
(61)

Multi-channel live chat and chatbot software for business

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Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.

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Crisp logo
4.5
(99)

All-in-one multi-channel solution for customer messaging

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More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication.

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Zoho Cliq logo
4.6
(85)

Team communication software

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Zoho Cliq is a team communication & collaboration solution from Zoho with team & private channels, video conferencing, file sharing, searchable chat histories & more

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Zoho SalesIQ logo
4.5
(93)

Discover the future of customer engagement

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Live chat software to increase sales and improve customer service.
Engage in real time and send targeted messages to your prospects and customers.

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LiveHelpNow logo
4.6
(73)

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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SmatBot  logo
4.6
(73)

Chatbot Building Platform

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An omnichannel platform that can be used to build conversations with your customers for the purposes of Lead Generation, Customer Support, Surveys, Enquiries, Appointments, Feedback, Suggestions and more.

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ProProfs Chat logo
4.8
(53)

Live chat software for websites

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ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors

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Kayako logo
4.0
(169)

Unified customer service platform

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Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone.

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Landbot logo
4.5
(68)

Grow your revenue & delight your customers

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Landbot.io is a no-code chatbot platform designed to empower businesses to build frictionless conversational experiences.

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Customerly logo
4.6
(64)

Create an astonishing customer service experience seamlessly

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The most powerful behavioural chat for your B2B SaaS. Engage with your users, triggers, help centre and video live chat

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Zenvia logo
4.5
(71)

An intelligent tool for creating automation flows

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Zenvia Bots is a Portuguese-language intelligent tool for the Brazillian market that can establish automation flows in a few clicks. With this solution, a company can serve its customers from multiple conversation channels, such as chat, WhatsApp, SMS, email, and Facebook Messenger, among others.

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Dashly logo
4.7
(47)

Marketing and customer conversation management platform

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Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

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MyHub logo
4.8
(39)

Cloud Based Intranet Solution

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MyHub will allow you to create a beautiful intranet that will transform the way employees connect to information, processes, and each other.

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