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Remote Support Software with Two-Way Audio & Video (2026) - Page 2

Last updated: April 2026

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49 software options

Remote eye logo

On-premise and cloud-based customer support solution

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Remote eye is an on-premise and cloud-based customer support software that helps businesses facilitate internal collaboration, monitor downtime due to failure, and more on a unified platform

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Surfly logo

Universal Co-browsing and Collaboration Technology

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Support remote customers as if you are sitting side-by-side with Surfly's co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly.

See what your customers see, annotate, enable active 2-way collaboration, without lag. Works on any device.

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Take Control logo

Collaborative remote access solution

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N-able Take Control remote support software designed to help your IT business succeed.

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Fixzy Assist logo

Remote virtual assistant solution

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Disrupting traditional methods by providing a easy to use visual assistance solution so that organisations can reduce costs, improve customer service which will reduce carbon emissions and delivery better staff wellbeing and compliance

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WorkHub Connect logo

A smart way to Connect!

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A novel employee communication platform that allows instant contact between your remote staff via convenient chatting and video calling options.

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Mikogo logo

Show any screen content from your computer over the Web

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Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more.

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Viewabo logo

Diagnose problems faster when you can see them.

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Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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Remote Support and Meetings logo

Remote support and online meeting management solution

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ShowMyPC Remote Support and Meetings is a desktop sharing solution designed to help businesses of all sizes manage and conduct online meetings, training & demonstrations using remote PC access. Its file transfer capabilities allow users to transfer files among users from within the application.

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pcvisit logo

Remote support software

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Pcvisit is a cloud-based software designed to help self-employed IT experts, small support teams, and helpdesk teams manage remote support, server access, and ad hoc IT support operations. The platform allows organizations to remotely connect with customers' systems and run various tests to identify software and hardware-related issues.

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SightCall logo

The more you see, the better you serve

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SightCall enables your technicians to easily connect to the data and solutions resolving problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.

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Fullview logo

The AI customer service agent that sees, guides and acts

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Solve customer issues faster with Fullview. Replay what your customers did before submitting a support request, access their journey in seconds via console data and even start live cobrowsing sessions when needed.

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Thinfinity Remote Workspace logo

Enable remote access to ALL your apps, desktops, and files.

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Thinfinity Workspace unifies Zero Trust Network Access (ZTNA), VDI, DaaS, and RPAM for secure, scalable IT management. Supporting Azure, AWS, GCP, IONOS, VMware, Hyper-V, and Proxmox, it leverages Infrastructure as Code (IaC) to automate provisioning and scale across cloud and on-premise environmen

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RemoteCall logo

Remote support software

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RemoteCall offers simple and secure remote assistance to any device. We provide exceptional service to tackle issues remotely.

RSUPPORT brings you a remote support experience as close as possible to you being there in person.

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HPE MyRoom logo

Collaboration platform for businesses of all sizes

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HPE MyRoom is a collaboration platform that enables businesses of all sizes to host meetings, training sessions, and other events, communicate with customers and colleagues, and manage web conferencing. Professionals can utilize the platform to access personal meeting rooms and invite attendees.

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OpenTouch Enterprise Cloud logo

Voice & unified communications for SMBs

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A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses

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Glia logo

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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Vuforia logo

Suite of augmented reality (AR) platforms

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Vuforia is a suite of augmented reality (AR) platforms, which enable businesses in aerospace, automotive, retail, electronics, manufacturing and other industries to manage processes such as remote assistance, employee training, marketing, course creation, and more. Experts can draw digital annotations on desktop or mobile screens to provide required instructions to technicians via real-time video communication capabilities.

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IrisCX logo

Personalizing visual customer experience

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IrisCX helps businesses resolve consumer problems faster. The platform enables businesses to provide live-guided or self-guided virtual support and generate valuable insights about consumer behavior.

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AR Genie logo

Virtual assistance software for resolving technical issues

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AR Genie offers virtual assistance for resolving complex technical issues experienced by end-users. Elevate your technical support capabilities with remote hardware troubleshooting tools that enhance the customer experience, save time, and reduce costs.

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Median CoBrowse logo

Screen sharing software

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Median CoBrowse is a screen share software that allows users to share their screens with multiple users to share content, ideas, or media. It also provides simultaneous session recording and support for multiple cameras.

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FlexxClient logo
(0)

Digital workspace management solution for IT teams

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FlexxClient is a digital workspace management solution designed for efficient IT support and total observability. It enables enterprises to track, manage, and improve their digital experience while automating common IT tasks to increase efficiency, reduce downtime, and boost productivity. With FlexxClient, organizations can demonstrate their digital health through real-time end-user feedback and observability of workspace performanc

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VIRNECT Remote logo
(0)

Cloud-based remote work solution

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VIRNECT Remote is an innovative solution enabling efficient remote support, supervision, and recording through real-time wireless video and augmented reality technology.

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XE aR logo
(0)

Immediate remote visual assistance

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XE aR is a remote support solution that helps businesses streamline customer collaboration through video calls.

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XE aR+ logo
(0)

Software for managing remote support & multiple video feeds

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XE aR+ is a remote support software that helps manage collaboration and enhances productivity. It enables efficient remote support with multiple video feeds, supporting various cameras such as borescopes, microscopes, PTZ cameras, UV cameras, and more.

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