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Heroku
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Container-based PaaS to build, deliver, monitor & scale apps
Table of Contents
Heroku - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Heroku overview
What is Heroku?
Heroku is a cloud platform as a service (PaaS) designed for developers and teams to build, deliver, monitor, and scale modern apps. The container-based platform gives developers more time to focus on the core product without having to worry about maintaining app infrastructure. Heroku offers integrated tools, services, and workflows to help organizations of all sizes to maximize individual and team productivity, and deliver apps to market more quickly. Heroku comes with integrated data services and an ecosystem for deploying and running modern apps, while providing developers with an app-centric approach integrated with the most favored developer tools and workflows. The solution supports each step of the app development lifecycle, allowing users to build, run, manage and scale projects. Heroku Postgres provides database options at terabyte scale, with dynos (smart containers) to suit each team’s needs, accommodating even the highest traffic apps. Developers can customize their app stacks with buildpacks and add-ons with various features such as logging, monitoring, data stores, and more. Users can deploy apps directly from tools such as GitHub, Git, or CI (continuous integration) systems. Heroku’s web-based dashboard enables users to manage their apps and gain clear visibility into performance. The Heroku Operational Experience (OpEx) tool helps users to quickly identify negative trends in the app’s health, and guides them through troubleshooting and remediation of any common issues. A set of tools alerts developers of existing errors, and automatically scale dynos if response times for web requests exceed a specific threshold. Features such as application metrics, autoscaling, and threshold alerting are all included in the Heroku platform.
Who uses Heroku?
By industry, Heroku reviewers are most commonly professionals in computer software (41%). The most frequent use case for Heroku cited by reviewers is application development (70% of reviewers).
What do users say about Heroku pricing?
Some users report that Heroku's scalable pricing and free version make it cost-efficient for small apps, and they appreciate the clear structure. However, some reviewers feel it becomes expensive when scaling, with confusing tiers and costly advanced features.
What are the most popular integrations for Heroku?
The Heroku integration most frequently cited by reviewers is GitHub, an application development product rated 4.8 out of 5 for its integration with Heroku.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Simplicity
Productivity
Deployment
Affordability
Collaboration
Provisioning
Heroku’s user interface
Heroku pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about Heroku?
Users say Heroku makes deploying and managing web applications fast and straightforward, with simple integration to GitHub and a wide range of add-ons for databases and third-party services. They appreciate the ease of scaling, minimal infrastructure management, and the supportive environment for both beginners and small teams, especially for prototyping and side projects. They find the developer experience smooth, with helpful documentation and a user-friendly CLI. Hosting is reliable and accessible, with free and paid tiers that lower the entry barrier for students and startups.
Reviewers report that costs can rise quickly as projects grow, and some feel limited by the platform’s customization and control compared to alternatives like AWS. They mention that advanced configurations, region availability, and resource management can be restrictive, and add-ons or scaling often increase expenses. Some note that free tier apps experience slow startups or downtime, and that debugging and advanced team management features could be improved.
Select to learn more
Who uses Heroku?
Based on 304 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Heroku's key features
Most critical features, based on insights from Heroku users:
All Heroku features
Features rating:
Heroku alternatives
Heroku
Starting from
7
Per month
Jira
Starting from
7.91
Per month
Caspio
Starting from
540
Per month
GitHub
Starting from
4
Per month
Heroku pricing
Pricing plans
Pricing details:
Private
No pricing info
Features included:
- App Metrics
- Automated Certificate Management
- Automatic OS Patching
- Autoscaling
- Background Workers
- Container Orchestration
- Custom Domains
- Dedicated Resources
- Deploy With Git & Docker
- Full Network Isolation
- Horizontal Scalability
- Preboot
- Predictable App Performance
- SSL
- Threshold Alerts
- Zero-Downtime Deploys
Shield
No pricing info
Features included:
- App Metrics
- Automated Certificate Management
- Automatic OS Patching
- Background Workers
- Container Orchestration
- Custom Domains
- Dedicated Resources
- Deploy With Git & Docker
- Horizontal Scalability
- Preboot
- SSL
- Threshold Alerts
- Zero-Downtime Deploys
User opinions about Heroku price and value
Value for money rating:
Of 96 reviews that provide robust commentary on Heroku's price and value, 50% mention it in a positive light.
Some users report that Heroku offers a range of third-party extensions and a scalable pricing model, making it cost-efficient for various needs. They appreciate the free version for small apps and the clear pricing structure, which helps beginners and small startups get started without significant costs. Reviewers find the platform developer-friendly, with affordable plans and free add-ons, making it easy to scale as needed. They also value the intuitive UI and the simplicity of adding services, which enhances productivity without hidden costs.
However, some reviewers feel that Heroku can become expensive quickly, especially for larger applications or when scaling up. They mention that the pricing structure can be confusing, with significant gaps between tiers and potential hidden costs. Users also indicate that the free tier has limitations, such as slower performance and a "sleeping" policy that can be inconvenient. Additionally, some features like database backups and monitoring can be costly, and the overall expense may not be ideal for small businesses or startups.
, and
To see what individual users think of Heroku's cost and value, check out the review excerpts below.
Heroku integrations (51)
Integrations rated by users
We looked at 304 user reviews to identify which products are mentioned as Heroku integrations and how users feel about them.
Integration rating: 4.9 (14)
“GitHub and Heroku are a power couple I could not live without. Both platforms are super accessible for users of all levels of experience while still providing the functionality necessary for heavier users. I use GitHub to track and store my code and Heroku to deploy it. GitHub Actions also work extremely well to enhance the DevOps workflow.”
“Linking it with github helps me to set up a CI/CD pipeline with ease without use of any other tools like fastlane. Hence I can keep everything I need on one singular console for better management”
“Review Apps let us review and demo PRs on live servers without having to pull the code. And CI/CD is effortless with their automatic deploys. ”
“It is easy to upload code on Heroku by first uploading it on GitHub. We can make changes whenever we want.”
“It integrates with your PR Review process and git flow approving new changes in the repos.”
“Code living on GitHub can be deployed to Heroku apps using Heroku's GitHub integration.”
Carter C.
Consultant
Integration rating: 5.0 (1)
“SendGrid comes as an add-on with Heroku. It provides best in class email delivery service and it's really easy to configure and use.”
Ashutosh D.
Software Developer
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Heroku support options
Typical customers
Platforms supported
Support options
Training options
Heroku FAQs
Heroku has the following pricing plans:
Starting from: $7.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What are the benefits of using Heroku?
Q. Who are the typical users of Heroku?
Heroku has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Heroku support?
Heroku supports the following languages:
English
Q. Does Heroku offer an API?
Yes, Heroku has an API available for use.
Q. What other apps does Heroku integrate with?
Heroku integrates with the following applications:
GitHub, Salesforce Sales Cloud, Slack
Q. What level of support does Heroku offer?
Heroku offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support
