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Userfeel Logo

Remote usability testing application for UX researchers

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Userfeel - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Userfeel overview

What is Userfeel?

Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

The application allows users to organize tests into projects, assign tasks to multiple team members and test on desktop, mobile and tablets. Staff members can categorize usability issues and create videos which highlight critical problems. The system filters testers by various demographic criteria such as age, gender, country, language, and level of web experience. Users can add screener questions to filter the testing panel in more detail and create questions, tasks and ratings using various formats.

Userfeel generates a score which reflects the perceived usability of a website and helps users identify problem areas. The solution uses the Google Speech API to support voice transcription for multiple languages, and allows users to upload videos to Youtube and generate customizable reports.

Starting price

30usage based

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Userfeel’s user interface

Ease of use rating:

Userfeel reviews

Overall rating

4.5

/5

16

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.73/10
Rating distribution

5

4

3

2

1

12

2

1

0

1

Pros
“When wanting to work from home and continue to make money it is a great opportunity to have in my pocket. I like that it is interactive.”
BT

Briauna T.

Independent Contractor

“It works best if you regularly visit a range of websites and try assorted apps and have confidence that you can speak clearly expressing your opinions on layout and usability.”

Verified reviewer

Anonymity request

“I did like most the easy way of use and testing on this software.”
rt

rachid t.

RIB Art

Cons
“Terrible user pool, lied about the possibility of a refund before ordering.”

Verified reviewer

Anonymity request

“Strict recording cap on unmoderated, cuts off unexpectedly.”
SH

Serena H.

UX Researcher

“The dashboard is quite hard to navigate. I seem to go backwards and forwards a lot trying to find the right pages for my study.”
RH

Rebecca H.

Senior UX Researcher

Who uses Userfeel?

Based on 16 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Internet
Apparel & Fashion
Others

Use cases

User Testing
User Experience (UX)
Customer Experience
AB Testing

Userfeel's key features

Most critical features, based on insights from Userfeel users:

Usability testing
Customer segmentation
Surveys & feedback
Negative feedback management
Audience targeting
Survey/Poll management

All Userfeel features

Features rating:

User research analysis
User journeys
Multi-Channel data collection
For websites
Feedback management
Conversion tracking
A/B testing
Reporting/Analytics
Annotations
Unmoderated Testing
Text analysis
Statistical analysis
Split testing
Software Testing Management
Search/Filter
Screen activity recording
Real-Time data
Multivariate testing
API
Issue tracking
Assessment management
For mobile
Campaign Segmentation
Drag & drop
Data visualization
Data import/export
Customizable reports
Customizable questions
Customer experience management
Collaboration tools

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Userfeel pricing

Value for money rating:

Starting from

30

One-time payment

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Userfeel price and value

Value for money rating:

To see what individual users think of Userfeel's price and value, check out the review snippets below.

“When wanting to work from home and continue to make money it is a great opportunity to have in my pocket. I like that it is interactive.”
BT

Briauna T.

Independent Contractor

“It works best if you regularly visit a range of websites and try assorted apps and have confidence that you can speak clearly expressing your opinions on layout and usability.”

Verified reviewer

Anonymity request

Userfeel support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
In Person
Webinars
Live Online
Videos

Userfeel FAQs

Q. What type of pricing plans does Userfeel offer?

Userfeel has the following pricing plans:
Starting from: $30.00
Pricing model: One Time License

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Q. Who are the typical users of Userfeel?

Userfeel has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Userfeel support?

Userfeel supports the following languages:
English


Q. Does Userfeel support mobile devices?

Userfeel supports the following devices:
Android, iPad, iPhone


Q. Does Userfeel offer an API?

No, Userfeel does not have an API available.


Q. What level of support does Userfeel offer?

Userfeel offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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