Pros
Features are awesome, functionality great. The best is simple configuration with advanced options. Good enough is changing colors, templates or adding own styles. I can simple configuration it with advances options like changing the language, limit the number of respondents. Additionally, I can configure notifications. Everything is simply. The analytics feature is awesome, very popular formats for data presentation.
Rating breakdown
Working with the software is easy. The team is very polite and friendly, always helpful.
Pros
Almost unlimited possibility to create different types of questions and survey configurations.
Possibility to automate reports.
The ability to track results in real time.
Cons
Sometimes too many possibilities, which the person who commissioned the research knows about.
Then as the person introducing the survey I have more work to do.
Rating breakdown
Likelihood to recommend: 10/10
Pros
Simple automation of sending regular, daily invitations to surveys. Both the automation process and its' implementation vere tailor-maide to suit our needs.
Cons
Some functionalities regarding setting the logic of showing questions in surveys could be further developed, I am convinced that these functionalities will be further developed.
Rating breakdown
Likelihood to recommend: 9/10
NPS researches, evaluation of some products, services, expectations towards some solutions
Pros
Easy tool, good for fast, ad hoc projects.
There is always a help desk that responds very fast.
There are articles/blog where you can learn new things, findexamples about project that you are planning to do.
Cons
Sometimes I receive requires for changes in the survey from my customers and implementation is not always easy. Sometimes the survey uploads them quite long and it doesn't go smoothly.
It would be also good to have more graphic possibilities like pictures for example.
Rating breakdown
Likelihood to recommend: 8/10
Pros
User-friendliness, up-to-date design, easy adaptation to mobile devices and great customer support.
Cons
Minor technical problems - reported to customer service on an ongoing basis.
Rating breakdown
Likelihood to recommend: 10/10
Business - $49/month
Enterprise - $99/month
VIP - Custom Pricing