Userfeel Pricing, Features, Reviews & Comparison of Alternatives

Userfeel

Remote usability testing application for UX researchers

5.0/5 (3 reviews)

Userfeel overview

Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

The application allows users to organize tests into projects, assign tasks to multiple team members and test on desktop, mobile and tablets. Staff members can categorize usability issues and create videos which highlight critical problems. The system filters testers by various demographic criteria such as age, gender, country, language, and level of web experience. Users can add screener questions to filter the testing panel in more detail and create questions, tasks and ratings using various formats.

Userfeel generates a score which reflects the perceived usability of a website and helps users identify problem areas. The solution uses the Google Speech API to support voice transcription for multiple languages, and allows users to upload videos to Youtube and generate customizable reports.
www.userfeel.com

Pricing

Starting from
$59
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa

Supported languages

English
Userfeel screenshot: Receive multi-language support Remote Usability Testing Intro VideoUserfeel screenshot: Organize tasks into projectsUserfeel screenshot: Users can test on mobile and tabletsUserfeel screenshot: Utilize the video highlights tool

Userfeel reviews

Excellent
3

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  5.0
  4.7
  5.0
samantha howell

userfeel.com

Used daily for free trial
Reviewed 2019-10-27
Review Source: Capterra

my overall experience is the software is very easy to use and i really like feed back from other people when i need an answer to a problem the software works easy too

Pros
it was easy to explain the problem and ask other peoples' thoughts and as well as to solve the problem thanks i would use again if i need someone to help with my problems

Cons
i can;t use all the time because of price but will use again

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Savvas Malakontas

Review for Userfeel

Used occasionally for 6-12 months
Reviewed 2019-03-07
Review Source: Capterra

Userfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours!!!

Pros
- Ease of use, - There are many features in order to pick the appropriate testers and to get the most out of their answers concerning their overall impression about my e-shop

Cons
I found no Cons at all since it was easy to use and proceed to the next screen.

Response from Userfeel


Thank you very much for your review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stelios Chatzikyriakos

Great app

Used occasionally for 6-12 months
Reviewed 2019-03-07
Review Source: Capterra

Pros
It's user-friendly with a lot of features and great support.

Cons
I haven't faced any problems using userfeel.

Response from Userfeel


Thank you very much for your review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Userfeel pricing

Starting from
$59
Pricing options
Free trial
Subscription
View Pricing Plans

Starts at $59 per user session.

Userfeel features

Assessment Management
Collaboration Tools
Data Import/Export

API (33 other apps)
Access Control (15 other apps)
Activity Dashboard (14 other apps)
Applications Management (13 other apps)
Automatic Notifications (20 other apps)
Commenting (12 other apps)
Custom Development (21 other apps)
Customizable Branding (15 other apps)
Customizable Templates (16 other apps)
Drag & Drop Interface (23 other apps)
Offline Access (12 other apps)
Permission Management (15 other apps)
Real Time Notifications (13 other apps)
Reporting & Statistics (13 other apps)
Search Functionality (12 other apps)
Third Party Integration (23 other apps)
Workflow Management (18 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Userfeel

Key features of Userfeel

  • Audience Targeting
  • Customer Journey Mapping
  • Issue Categorization
  • Multi-Channel Collection
  • Multi-Lingual Support
  • Multiple Device Support
  • Multivariate Testing
  • Screen Activity Recording
  • Site Search Tracking
  • Split Testing
  • Statistical Relevance Analysis
  • Surveys
  • Task Assignment
  • Time on Site Tracking
  • Unmoderated Testing
  • Usability Testing
  • User Interaction Tracking
  • User Journeys
  • User Research
  • Video Annotations
  • Video Upload
  • Voice Transcription
View All Features