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Unicommerce

The Operating System for Modern Commerce

Table of Contents

Is this product right for your business?

Find out with a

Unicommerce - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Unicommerce overview

What is Unicommerce?

Unicommerce is a leading e-commerce enablement SaaS platform that powers end-to-end e-commerce operations for brands, marketplaces, and logistics providers. Its full-stack solutions streamline both pre-purchase and post-purchase processes, driving efficiency and growth.

Convertway by Unicommerce is a marketing automation platform that enhances customer engagement. It helps brands increase sales by capturing visitor data, automating WhatsApp and SMS communications, running campaigns, and providing chatbot support.

Uniware is an advanced order processing platform that optimizes operations after an order is placed. It enables seamless inventory management, multi-channel order processing, returns handling, and payment reconciliation. Uniware offers seller, order, warehouse, and inventory management, along with omnichannel solutions.

Shipway by Unicommerce is a logistics platform that reduces shipping costs through courier aggregation and automation. Its key solutions include smart courier allocation, order tracking, and return automation.

With 285+ plug-and-play integrations, Unicommerce seamlessly connects with marketplaces, logistics providers, and ERP systems, enabling brands to optimize inventory, automate logistics, and ensure compliance.

Unicommerce powers 7,500+ clients across India, Southeast Asia, and the Middle East, including FabIndia, Lenskart, Timex, TCNS, Mamaearth, Sugar, Emami, Urban Company, Blue Star, Cello, Symphony, Healthkart, GNC, boAt, Portronics, TMRW, Mensa, Landmark Group, and Edamama.

Designed for enterprises of all sizes, online and offline, Unicommerce processes over 1Bn+ annual transactions across 10,300+ warehouses and 850+ stores as of December 31, 2025.

Incorporated in 2012, Unicommerce is listed on NSE India and BSE. As an ISO 27701 & 27001 certified organization, it upholds the highest standards of data security and privacy compliance.

Key benefits of using Unicommerce

With the solutions of Unicommerce allow your eCommerce business to increase labor productivity, improve warehouse space utilization, allow inventory visibility and accuracy and enhance on-time shipments.

Starting price

100usage based /
per month

Alternatives

with better value for money

Pros & Cons

Inventory Management

Customer Support

Inventory Tracking

Inventory Sync

Return Management

Pricing

Unicommerce’s user interface

Ease of use rating:

4.3

(108)

Unicommerce pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(14)

3-4(22)

5(72)

What do users say about Unicommerce?

The platform is dependable, Streamlined order and inventory management, helpful and responsive support team.

Select to learn more

Who uses Unicommerce?

Based on 108 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Apparel & Fashion

Retail

Health, Wellness and Fitness

Information Technology and Services

Others

Use cases

Order Management

Inventory Management

Warehouse Management

Multi-Channel eCommerce

eCommerce

Unicommerce's key features

Most critical features, based on insights from Unicommerce users:

Order management

4.7

(34)

Inventory management

4.7

(34)

Shipping management

4.8

(25)

Multi-Channel management

4.6

(16)

Purchase order management

4.7

(22)

Order fulfillment

4.8

(29)

All Unicommerce features

Features rating:

4.5

(108)

Purchasing & receiving

5.0

(8)

Receiving

4.8

(5)

Returns management

4.3

(4)

Inventory tracking

4.9

(16)

Inventory control

4.8

(25)

Search/Filter

5.0

(3)

eCommerce management

5.0

(7)

Workflow management

4.7

(11)

Warehouse management

5.0

(3)

Catalog management

4.7

(6)

Barcoding/RFID

5.0

(3)

Backorder management

4.6

(7)

Data synchronization

4.3

(17)

Multi-Location

4.9

(10)

Order entry

4.8

(25)

Order tracking

4.9

(16)

Shopping cart

4.4

(9)

Mobile Commerce

2.0

(2)

Real Time Order Entry

(0)

Reorder management

(0)

Reporting/Analytics

4.0

(2)

Retail inventory management

(0)

Supplier management

1.0

(1)

Sales & operations planning

(0)

SEO management

5.0

(1)

Status tracking

(0)

Special order management

5.0

(1)

Procurement management

(0)

Order processing

(0)

Multi-Store

(0)

Marketplace integration

(0)

Kitting

(0)

Inventory optimization

5.0

(2)

Inventory auditing

5.0

(1)

Forecasting

(0)

Email marketing

(0)

Cost tracking

(0)

Channel management

(0)

Barcode/Ticket scanning

5.0

(2)

Alerts/Notifications

5.0

(1)

3PL management

(0)

Unicommerce alternatives

Unicommerce

4.3

(108)

Starting from

100

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.5

Value for Money

4.4

Customer Support

4.1

Fishbowl

4.2

(1K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

NetSuite

4.2

(1.9K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Cin7 Core

4.3

(728)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Unicommerce pricing

Value for money rating:

4.4

(108)

Starting from

100

Per month

Usage Based

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Unicommerce price and value

Value for money rating:

4.4

(108)

To see what individual users think of Unicommerce's price and value, check out the review snippets below.

“Uniware is the best and economical solution for all the E-Commerce sellers. They have a very good Support team which provides us with the best solution whenever required.”

Divya C.

“Overall it is good easy to use and time saving and helping for improving productivity.”

Ashok K.

Supply Chain Manager

Unicommerce integrations (13)

Top integrations

Unicommerce customer support

What do users say about Unicommerce customer support?

Customer support rating:

4.4

We analyzed 29 verified user reviews to identify positive and negative aspects of Unicommerce customer support.

Widespread user sentiment highlights timely, responsive, and helpful customer support from the Unicommerce team.

A minority of users report slow, unhelpful, or inconsistent support, with unresolved issues and lack of permanent solutions.

Support options

Chat

Training options

Live online

In person

Documentation

To see what individual users say about Unicommerce's customer support, check out the review snippets below.

“We are highly satisfied with the kind of support we have been given and happily managing 4 other accounts with Unicommerce.”

yogesh j.

ECOM MANAGER

“They have a very good Support team which provides us with the best solution whenever required. ”

Divya C.

“You have to struggle to process the orders and when you raise issues with the customer service they don't permanently fix the problem ever but only the particular order's issue you raised.”

Ashish A.

Founder Director