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Alvaria Engagement Analytics
Insights into Operational Efficiency & Customer Sentiment
Table of Contents
Alvaria Engagement Analytics - 2026 Pricing, Features, Reviews & Alternatives
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Alvaria Engagement Analytics overview
What is Alvaria Engagement Analytics?
Alvaria Engagement Analytics extends quality management process by providing a holistic view into 100% of your speech and text interactions, easily surfacing valuable and actionable insights. By turning every conversation into a source of new insights, Alvaria Engagement Analytics helps identify drivers for exceptional customer experiences.
The software offers features such as automated scoring, intuitive interface, searches, LVCSR technology & phonetics, redaction tools and many more.
Key benefits of using Alvaria Engagement Analytics
-Built for the Omni-Channel Customer Journey
A single query spans data from all customer interaction channels
-Automated Scoring
100% of customer interactions scored automatically against a set of KPIs
-Highly Intuitive User Interface
Easily understand the results of automated and manual data searches to deliver the most valuable insights
-Lightning Fast Searches
Accomplish searches that are 100x faster than other providers
-Flexible LVCSR Technology + Phonetics
Enjoy the advantages of LVCSR such as full transcripts and natural language searches with phonetic matching
-Built-in Redaction Capability
Make the complexities of PCI compliance much simpler with an easy-to-use redaction feature
-Accurate Retrievals
Minimize false positives with extremely accurate speech to text conversion compared to phonetic searches
Starting price
Alvaria Engagement Analytics’s user interface
Alvaria Engagement Analytics reviews
Overall rating
No reviews
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- Ease of use
- Features
- Customer support
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Alvaria Engagement Analytics's features
Alvaria Engagement Analytics alternatives
Alvaria Engagement Analytics
Starting from
No pricing info
CallAI
Starting from
49.99
Per month
CTM
Starting from
79
Per month
3CX
Starting from
350
Per year
Alvaria Engagement Analytics support options
Typical customers
Platforms supported
Support options
Training options
Alvaria Engagement Analytics FAQs
Alvaria Engagement Analytics has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Alvaria Engagement Analytics support?
Alvaria Engagement Analytics supports the following languages:
English, Chinese (Simplified), Chinese (Traditional), French, German, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does Alvaria Engagement Analytics support mobile devices?
Alvaria Engagement Analytics supports the following devices:
Android, iPad, iPhone
Q. Does Alvaria Engagement Analytics offer an API?
No, Alvaria Engagement Analytics does not have an API available.
Q. What level of support does Alvaria Engagement Analytics offer?
Alvaria Engagement Analytics offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)