App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Castel Detect Live
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based speech recognition solution
Table of Contents
Castel Detect Live - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Castel Detect Live overview
What is Castel Detect Live?
Castel Detect LIVE is a cloud-based voice recognition solution which helps businesses of all sizes manage contact center speech analytic with alerts, reminders, scripting and call scoring. The platform enables users to regulate quality assurance through live calls analysis, post-call audits and data-driven feedback for agent interactions.
Castel Detect LIVE offers a host of features such as live speech analytics, call scoring, real-time compliance verification, alerts and reminders, scripting, and more. The platform facilitates real-time actions which enable users to take corrective measures and ensure best practice adherence. Voice-based analytics, agent alerts, workflow tools and event targeting help businesses analyze and manage call quality.
Castel Detect LIVE's scalable listening interface processes full call volumes, and dynamically manages analysis and results across multiple live audio streams. The platform integrates with various third-party applications including Cisco, LiveVox, Mitel, Avaya, Cisco, Noble Systems, ShoreTel and Sonus.
Starting price
per month
Alternatives
with better value for money
Castel Detect Live’s user interface
Castel Detect Live reviews
Overall rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
1
0
0
0
0
Castel Detect Live's features
Features rating:
Castel Detect Live alternatives
Castel Detect Live
Starting from
1
Per month
Zendesk QA
Starting from
No pricing info
CallAI
Starting from
49.99
Per month
Sunoh
Starting from
149
Per month
Castel Detect Live pricing
Value for money rating:
Starting from
1
Per month
User opinions about Castel Detect Live price and value
Value for money rating:
Castel Detect Live integrations (4)
Top integrations
Castel Detect Live support options
Typical customers
Platforms supported
Support options
Training options
Castel Detect Live FAQs
Castel Detect Live has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Castel Detect Live?
Castel Detect Live has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Castel Detect Live support?
Castel Detect Live supports the following languages:
English
Q. Does Castel Detect Live offer an API?
No, Castel Detect Live does not have an API available.
Q. What other apps does Castel Detect Live integrate with?
Castel Detect Live integrates with the following applications:
Webex Suite, CXone Mpower, MiVoice Business Solution, Avaya Experience Platform
Q. What level of support does Castel Detect Live offer?
Castel Detect Live offers the following support options:
Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat