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Conversational Banking Logo

Conversational AI platform for financial institutions

Table of Contents

Conversational Banking - 2026 Pricing, Features, Reviews & Alternatives

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Conversational Banking overview

What is Conversational Banking?

Bankingly’s Conversational Banking is a comprehensive solution designed to enhance customer engagement and satisfaction by providing more assertive, personalized, and real-time communication on social networks. It combines the best of popular messaging platforms like WhatsApp, Facebook Messenger, and Telegram with advanced AI technology to deliver a seamless and secure digital banking experience.

Our Conversational Banking solution offers a range of interactive features, such as customizable menus and automated conversations, that help customers stay ahead of the curve when it comes to their banking needs. Users can access product details, make transfers, pay for services, manage credit cards, and more through an intuitive chat interface.

By leveraging the power of AI, Bankingly’s Conversational Banking can quickly and securely deliver an unparalleled level of customer service, fraud prevention, and account management.

Key benefits of using Conversational Banking

The benefits of Bankingly’s Conversational Banking solution include:

① Enhanced customer experience: Conversational banking improves engagement and satisfaction by providing personalized, real-time communication on popular platforms like WhatsApp , Facebook Messenger, among others channels.

② 24/7 access: Customers can access banking services anytime, anywhere, offering round-the-clock support and convenience.

③ Personalized services: The platform enables financial institutions to deliver tailored services based on individual needs and preferences, making interactions more relevant, efficient, and user-friendly.

④ 100% customizable flow: Bankingly’s solution offers fully customizable flows, enabling financial institutions to tailor the conversational banking experience to their specific needs and requirements.

Starting price


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Conversational Banking’s user interface

Ease of use rating:

Conversational Banking reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

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Conversational Banking's features

AI/Machine learning
Alerts/Escalation
Chatbot
Communication management
CRM
Customizable branding
Engagement tracking
Live chat
Multi-Channel communication
Multi-Language
Natural language processing
Real-Time notifications
Reporting & statistics
Reporting/Analytics
Social media integration

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Conversational Banking support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk

Training options

Live Online
Webinars
Documentation
Videos

Conversational Banking FAQs

Q. Who are the typical users of Conversational Banking?

Conversational Banking has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Conversational Banking support?

Conversational Banking supports the following languages:
English, French, Spanish


Q. Does Conversational Banking support mobile devices?

Conversational Banking supports the following devices:
Android, iPad, iPhone


Q. Does Conversational Banking offer an API?

Yes, Conversational Banking has an API available for use.


Q. What level of support does Conversational Banking offer?

Conversational Banking offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk

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