Griot Technology - 2026 Pricing, Features, Reviews & Alternatives

Griot Technology is a communication and knowledge capture tool specifically designed for field technicians. It brings teams together into one unified app to increase efficiency and expertise.

The key benefit of Griot Technology is that it allows field technicians to tap into the collective knowledge of their team. When a technician encounters an issue, they can instantly text, call, or video chat with the most knowledgeable people at their company to help troubleshoot and resolve problems faster. Technicians can also visually communicate by sharing images and referencing product manuals in real-time collaboration. This showcases Griot's strength in facilitating instant communication tailored to field work.

Additionally, Griot Technology makes documenting work simple in an organized interface. Technicians can capture pictures, videos, product manuals and more at a job site, and easily share this with their manager, team members, technical support staff, or even customers. The app automatically organizes content from team conversations into a knowledge feed that serves as a searchable repository of solutions and techniques. This allows individuals to shorten their learning curve by leveraging the collective wisdom of their colleagues.

In summary, Griot Technology brings unified communication, real-time collaboration, and centralized knowledge sharing together into one mobile platform for field technicians and service teams. By tapping into collective intelligence, it empowers technicians to get jobs done right the first time, look good in front of customers, and constantly expand their skills through shared learning.