Teneo Pricing, Features, Reviews & Comparison of Alternatives

Teneo

Conversational AI platform

4.0/5 (1 review)

Teneo overview

What is Teneo?

Teneo is a conversational artificial intelligence (AI) platform designed to help enterprises in multiple industries such as financial services, automotive, travel & hospitality, and media & entertainment to create, visualize, and deploy AI applications and facilitate communication with customers across various channels. Users can manage the entire application development lifecycle on a unified platform, from pre-analysis, design, and development to testing, analysis, and automated optimization.

Teneo’s key features include collaboration, natural language analysis, customizable data modeling, trend identification, insights, scheduled and ad-hoc reporting, and more. Businesses can utilize the data-driven machine learning and natural language analysis tools to get automated change recommendations and identify long-term trends or frequent issues. Users can also collect input from multiple data sources, provide closed-loop feedback, and interpret untagged conversational information, improving application development, testing and deployment processes.

Teneo comes with integration and modularization capabilities, which allow businesses to integrate external data sources, including named entity recognizers, web services, or content applications with the platform. Plus, it provides an API wizard, which enables users to develop and deploy Teneo’s unique functionality across multiple conversational AI platforms.
www.artificial-solutions.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 4 other markets, Europe, Germany, Japan, United Kingdom

Supported languages

English, Chinese (Simplified), Czech, Danish, Dutch and 15 other languages, Finnish, French, German, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian
Teneo screenshot: Teneo natural language processingTeneo Developers FinalTeneo screenshot: Teneo integration with back-end systems

Teneo reviews

Excellent
0
Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.0
  4.0
  4.0
  5.0
Michael Franklin

Leading Conversational AI Platform

Used daily for 2+ years
Reviewed 2019-08-19
Review Source: Capterra

Pros
Over the last three years, Teneo has allowed us to reinforce our position as a disrupter in our sector and continue to push the boundaries in customer experience. Artificial Solutions’ robust, flexible platform has enabled us to easily build and go live with multiple conversational applications across a variety of channels, delivering our services to where our customers are already spending time. The platform facilitates conversationally complex interactions with customers; bringing contextual memory, understanding industry-specific & nuanced terminology, and delivering a personalised, engaging and frictionless experience.

Cons
Supports 35 different languages, however if looking to work in smaller markets, does require the development of these additional language resources.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Teneo pricing

Pricing options
Subscription
View Pricing Plans

Contact Artificial Solutions for pricing details.

Teneo features

API
Activity Dashboard
Data Capture and Transfer
Data Import/Export
Data Visualization
Multi-Language
Predictive Analytics
Sentiment Analysis

Analytics (39 other apps)
Collaboration Tools (20 other apps)
Data Extraction (30 other apps)
Data Filtering (22 other apps)
Data Import (19 other apps)
Drag & Drop Interface (25 other apps)
Monitoring (22 other apps)
Real Time Data (19 other apps)
Search Functionality (17 other apps)
Secure Data Storage (20 other apps)
Third Party Integration (43 other apps)
Workflow Management (23 other apps)

Videos and tutorials

Additional information for Teneo

Key features of Teneo

  • Chatbot
  • Code-free Development
  • Contextual Guidance
  • Conversation Analytics
  • Data Modeling
  • Intent Recognition
  • ML Algorithm Library
  • Machine Learning
  • Mobile App
  • Model Training
  • NLP
  • Natural Language Processing
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Process/Workflow Automation
  • Reusable Components
  • Speech Recognition
  • Speech Synthesis
  • Statistical / Mathematical Tools
  • Templates
  • Usage Tracking/Analytics
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
View All Features

Benefits

• Users can rapidly build advanced conversational AI systems that let customers interact with applications and electronic devices using speech, text, touch, or gesture.

• Teneo provides tools for business users and developers to collaborate and build a wide range of conversational AI applications from intelligent virtual assistants and chatbots to speech-based UIs for smart devices and more.

• With Teneo, businesses can increase customer engagement using human-like interactions that are personalized and relevant to the user.

• Teneo helps businesses understand the voice of customers by capturing conversational data while complying with data privacy regulations.

• Teneo allows businesses to deliver a consistent brand experience across all digital touch-points in any language.