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Teneo

Conversational AI platform

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Teneo Pricing, Features, Reviews and Alternatives

Teneo FAQs

Q. What type of pricing plans does Teneo offer?

Teneo has the following pricing plans:
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Teneo ?

Teneo has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Teneo support?

Teneo supports the following languages:
Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian


Q. Does Teneo offer an API?

Yes, Teneo has an API available for use.


Q. What level of support does Teneo offer?

Teneo offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

Teneo product overview

What is Teneo ?

Teneo is an AI orchestration platform put on top of your Contact Center that transforms your customers' experience.

Key benefits of using Teneo

• Contact Center AI Orchestration to Elevate customer experiences with AI. Teneo seamlessly enhances efficiency and customer satisfaction, setting new benchmarks in AI-driven interactions.

• CCaaS AI Orchestration: Teneo empowers you to choreograph every aspect of AI in your contact center, from initial customer contact to final resolution, with an orchestration layer that's second to none.

• Scale Effortlessly with Advanced AI Solutions: Our Scalable AI adapts to your growth and is built to scale. Experience unmatched scalability in machine learning, ensuring consistent quality in customer interactions, regardless of volume and complexity without missing a beat.

• Open & Flexible Platform for Contact Center: Embrace flexibility with our open & flexible AI-Platform. Tailor your contact center with adaptive AI solutions, integrating seamlessly for innovative customer service experiences. With Teneo, you're not just choosing an AI platform; you're embracing an ecosystem that supports any AI model, ensuring flexibility and future-proofing your investment.

• Teneo Studio: your creative hub for building conversational AI experiences that captivate and engage. With no-code, low-code, and pro-code capabilities, it's the perfect canvas for visionaries and pragmatists alike. Our Customer Service Automation platform offers versatile tools for all skill levels, enabling engaging and effective customer interactions.

• Reliable Security Meets Scalable SaaS: Experience peace of mind with our enterprise grade security and scalable SaaS-platform. Our infrastructure is designed to effortlessly handle the most demanding loads, ensuring zero downtime. Combining top-tier security such as GDPR, Confidential Compute and ISO 27001 with scalable performance, our platform ensures your data and operations are always protected.

• Efficient AI Integration Across Services: Connect your conversational solutions to an array of services and platforms with Teneo's Integration Manager, making your workflows as efficient as they are powerful. The Teneo platform seamlessly integrates and improves accuracy.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
FAQs/Forum

Training options

Videos
Webinars
In Person
Documentation
Live Online

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Teneo pricing information

Value for money

3.5

/5

2

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Teneo features

Functionality

4.0

/5

2

Total features

41

1 categories

Most valued features by users

API
Reporting/Analytics
Natural Language Processing
Activity Dashboard
Real Time Data
Reporting & Statistics
Multi-Language
AI/Machine Learning

Teneo users reviews

Overall Rating

4.0

/5

2

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.5/10
Rating distribution

5

4

3

2

1

0

2

0

0

0

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