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Verint Speech Analytics
Cloud-based speech analytics software for CX teams
Table of Contents
Verint Speech Analytics - 2026 Pricing, Features, Reviews & Alternatives
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Verint Speech Analytics overview
What is Verint Speech Analytics?
Verint® Speech Analytics™ is a cloud-based software designed to help businesses transcribe and analyze calls to gain customer insights in real-time. The platform allows organizations to measure customer satisfaction levels, calculate customer churn rates, analyze agents’ performance, and run marketing campaigns.
It enables employees to automatically discover and analyze words, phrases, and themes during calls to identify trends and opportunities. Agents can use the application to reduce churn by resolving customers’ queries and identifying customers at risk of leaving through contact center recordings. It lets administrators generate custom reports, automate workflows, and analyze customer feedback received via SMS, interactive voice response (IVR) systems, or online surveys. Verint Speech Analytics also allows managers to provide targeted coaching and analyze the performance of agents.
Verint Speech Analytics facilitates integration with various third-party customer relationship management (CRM) and unified communication systems via APIs. Other features include communication management, data synchronization, customer engagement, analytics, compliance management, quality assurance, and more.
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Verint Speech Analytics’s user interface
Verint Speech Analytics reviews
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Verint Speech Analytics's features
Verint Speech Analytics alternatives
Verint Speech Analytics
Starting from
No pricing info
Fathom
Starting from
15
Per month
CallAI
Starting from
49.99
Per month
3CX
Starting from
350
Per year
Verint Speech Analytics pricing
Value for money rating:
Starting from
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User opinions about Verint Speech Analytics price and value
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Verint Speech Analytics support options
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Verint Speech Analytics FAQs
Verint Speech Analytics has the following pricing plans:
Pricing model: Open Source
Q. Who are the typical users of Verint Speech Analytics?
Verint Speech Analytics has the following typical customers:
Large Enterprises, Non Profit
Q. What languages does Verint Speech Analytics support?
Verint Speech Analytics supports the following languages:
English
Q. Does Verint Speech Analytics offer an API?
Yes, Verint Speech Analytics has an API available for use.
Q. What level of support does Verint Speech Analytics offer?
Verint Speech Analytics offers the following support options:
Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk