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Conversational AI Platform Software with Multi-Channel Communication (2026) - Page 11

Last updated: March 2026

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296 software options

VoiceOwl logo

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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DRUID logo

Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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GMS logo

Greenlight Tomorrow.

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GMS is at the forefront of global communications solutions, empowering our partners to bring true value into every conversation.

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Circuitry.ai logo

Empowered by Decision Intelligence

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Powered by cutting-edge Gen AI, Circuitry.ai's Product AIdvisor integrates conversational AI with your company's knowledge to simplify the buying journey, boost sales efficiency, and

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DigyBot logo

The power of conversational AI on all your social media

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Automate your sales channels with highly effective, intuitive, persuasive and friendly conversations.

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EBI.AI logo

Unlock the Power of AI with EBI Assistant

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EBI Assistant is an AI-powered solution that enables businesses to enhance customer satisfaction, reduce costs, and increase productivity. This intelligent assistant effortlessly handles customer enquiries, automates tasks, and provides real-time insights. With its user-friendly interface and seamless integration options, EBI Assistant empowers businesses across industries to transform their customer service experience.

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CallDigit AI logo

Conversational AI Text Messaging Platform

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Welcome to the forefront of business evolution with CallDigit AI! Our tailor-made AI Assistants are orchestrating a paradigm shift in customer engagement. By harnessing the power of AI, we not only streamline interactions but also ensure lead authenticity through seamless verification.

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Digital Connect logo

Cloud-based customer engagement platform

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Digital Connect is a cloud-based customer engagement platform that allows businesses to connect with their customers on various communication channels, such as WhatsApp and Facebook Messenger.

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HCL BigFix AEX logo

AI-driven Employee eXperience accelerating productivity

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It is a Generative AI-driven agent assist solution that offers intelligent self-service support, comprehends employee requests.

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Chat360 logo

Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Salesgroup AI logo

Cloud-based and AI-enabled sales assistant

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Cloud-based and AI-enabled customer engagement tool that automates tasks, collects customer reviews, and optimizes sales with customizable chatbot.

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Hubtype logo

Achieve automation beyond your expectations.

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Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

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Webio logo

Conversational AI tool for handling customer engagement

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Webio specialises in conversational AI for customer engagement, automated debt collection, payments and self-service via multichannel messaging.

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Tuva IT logo

An AI Assistant to automate your IT Service Management

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Choose Tuva IT to automate your IT Helpdesk and IT Service Management without Human Intervention & make it easy for your Customers & Employees to get what they need.

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Maya logo

AI answers for enterprise data questions

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Maya is a generative AI platform that offers actionable insights from internal and new data in real time. It tailors information to users' roles, analyzing behaviors for personalized content.

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24x7 Customer logo

Cloud-based customer engagement platform.

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24x7 Customer is a a Cloud-based and AI-native customer engagement platform that helps industries such Tele-health clinics and educational services automate customer interactions. 24x7 Customer transparently engages customers over your website, SMS and Facebook Messenger.

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Conversational AI Platform logo

Cloud-based chatbot and voicebot builder

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Unified AI platform for voice and text communication across all channels

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GoContact logo

Contact Center as a Service (CCaaS) platform

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GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

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Zingly logo

AI-based customer experience platform

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Zingly.ai is an AI and digital-first CX platform for front-office teams, unifying interactions across voice, chat, email, and video into persistent digital spaces.

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pepelwerk logo

Helping people evolve with work.

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pepelwerk’s AI agent automates candidate interactions, personalizing hiring, career guidance and workforce engagement. 

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Aisa-X logo

AI voice & chat automation for support and sales

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AiSA-X is a conversational AI automation platform that provides voice and chat agents for customer support, sales automation, and lead generation. The platform handles inbound and outbound calls, automates customer conversations, and integrates with CRMs and digital channels including websites, WhatsApp, and email. It offers natural language understanding, lead qualification, appointment booking, and real-time analytics across multiple industries.

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SuperBot logo

AI chatbot for eCommerce customer support

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SuperBot is an AI chatbot platform designed for e-commerce stores that combines automated responses with live chat capabilities. The software supports over twenty languages and can be trained on store-specific data including products, policies, and FAQs without requiring coding knowledge. It features live chat handoff functionality, customizable branding options, and analytics tracking for customer interactions and resolution rates.

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healow Genie logo

Conversational AI and contact center solution

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Genie is a comprehensive, AI-powered contact center solution for strengthening patient engagement, improving patient satisfaction, reducing burdens on practice staff, and lowering overall operational costs. It is an EHR agnostic solution that integrates with leading EHRs.

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ExpertEase AI logo

Build AI chatbots & Voice AI with no-code ease on Azure

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ExpertEase AI is a prompt-driven, no-code conversational platform that lets businesses and governments build, deploy and manage intelligent chatbots and voice assistants. Powered by Azure and advanced RAG, it integrates into websites, CRMs and messaging channels.

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DialLink logo

The Best Phone System for Small Businesses

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DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

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