getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Conversational AI Platform Software with Multi channel communication - Page 9

Last updated: June 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

332 software options

eBanqo logo

Customer engagement platform with automation

learn more
eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

Read more about eBanqo

Users also considered
Gupshup logo

One-to-one. With Everyone

learn more
A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.

Read more about Gupshup

Users also considered
Conversational Cloud logo

AI-Powered Chatbots, Messaging & Live Chat for Businesses

learn more
LivePerson’s proprietary Conversational AI suite enables brands to detect consumer intents in real time, build chatbots to fulfill those intents at scale alongside human experts, and deploy these AI-powered engagements across the most popular messaging channels.

Read more about Conversational Cloud

Users also considered
Atom logo

Artificial Intelligence (AI)-based conversational platform

learn more
Atom help businesses streamline communication with clients using AI technology. organizations can view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal.

Read more about Atom

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
Locobuzz logo

Digital customer experience management

learn more
Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

Read more about Locobuzz

Users also considered
Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

learn more
Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

Read more about Kapture CX

Users also considered
Landbot logo

Build AI Agents that convert. No engineering needed.

learn more
Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

Read more about Landbot

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

learn more
Engage visitors to your website 24/7 with Pipedrive’s Chatbot and Live Chat. Turn your window shoppers into qualified leads.

Read more about Pipedrive

Users also considered
Engati logo

Digital Customer experience platform

learn more
Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more.

Read more about Engati

Users also considered
Sprinklr logo

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
Helpshift logo

Digital customer service platform and ticketing system

learn more
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

Users also considered
Chatbase logo

Build and train an intelligent chatbot powered by ChatGPT

learn more
Rapidly train your chatbot using online or offline data and effortlessly integrate it as an iframe or support widget on your website. Craft an intelligent chatbot akin to ChatGPT, perfectly aligned with your brand, in minutes.

Read more about Chatbase

Users also considered
Outreach logo

Cloud-based sales execution platform for businesses

learn more
Outreach is a sales execution platform that helps businesses optimize productivity. It offers insightful engagement with customers and helps teams design, measure, and improve workflows.

Read more about Outreach

Users also considered
Celoxis logo

AI-enabled platform for streamlining project management

learn more
Celoxis is an all-in-one project management tool with built-in features, customizable reports and fast setup. Zero stress, just results.

Read more about Celoxis

Users also considered
ChangeGear logo

Comprehensive change and service management.

learn more
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

Read more about ChangeGear

Users also considered
Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered
Freshchat logo

Live Chat software for modern messaging

learn more
Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

Read more about Freshchat

Users also considered
Weave logo

Customer communication and appointment scheduling solution

learn more
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
Zenvia Customer Cloud logo

AI for customer service to sell more and serve better

learn more
Zenvia Customer Cloud helps your company sell more and serve better by unifying channels, data, and journeys in a single solution.

Read more about Zenvia Customer Cloud

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

learn more
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Hazel logo
(0)

AI receptionist and CRM for child care centers

learn more
Hazel is an AI assistant for child care centers, homes, and schools, offering automated phone reception, lead management, and website chat. It includes Hazel Voice, answering calls 24/7 in multiple languages and booking tours; Hazel CRM, capturing inquiries and automating email/SMS sequences; and Hazel Chat, engaging website visitors and scheduling tours via a chat widget.

Read more about Hazel

Users also considered
Just AI Conversational Platform logo
(0)

From voice call agents and chatbots to virtual assistants

learn more
An end-to-end comprehensive AI platform to design, build, test, host, and deploy AI-powered bots of any complexity and level

Read more about Just AI Conversational Platform

Users also considered
AskSpot logo
(0)

AI sales agent for ecommerce stores

learn more
AskSpot is an AI sales agent designed for e-commerce stores to assist customers in product discovery and purchasing decisions. The platform offers AI-powered product recommendations, multilingual support across over two hundred languages, and automated order and support management. AskSpot integrates with e-commerce platforms including Shopify, WooCommerce, and Magento to provide real-time customer assistance through chat functionality.

Read more about AskSpot

Users also considered
Drips logo
(0)

Conversational AI-powered Marketing Platform

learn more
The Drips AI-powered platform helps brands engage with prospects and customers through Conversational Texting and calling. Some features include SMS messages, geo/area code match records, and time zone overrides/routing.

Read more about Drips

Users also considered