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Speech Recognition
Call transfer

Speech Recognition Software with Call Transfer (2026)

Last updated: April 2026

Key features of Speech Recognition Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Voice Recognition: Users value high accuracy in converting speech to text, even in noisy environments, and appreciate customizable vocabulary. 96% of reviewers rated this feature as important or highly important.
Automatic Transcription: Reviewers highlight time-saving benefits, high accuracy, and ease of creating editable transcripts from audio recordings. 93% of reviewers rated this feature as important or highly important.
Text Editing: Users find text editing straightforward, with helpful features like auto-correction and the ability to customize vocabulary. 91% of reviewers rated this feature as important or highly important.
Speech-to-Text Analysis: Users note the high accuracy and efficiency in converting speech to text, significantly aiding in content creation and editing. 91% of reviewers rated this feature as important or highly important.
Audio Capture: Reviewers appreciate clear audio capture even with background noise, enhancing transcription accuracy and usability. 86% of reviewers rated this feature as important or highly important.

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Call Transfer

API(10)

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Activity Dashboard(11)

Audio Capture(8)

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13 software options

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CallHippo

4.4

(675)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based phone system for sales, support & growing teams

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CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

wolkvox

4.6

(100)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Communication management system for contact centers

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Design interactive customer experiences with our ASR functionality, which allows you to interact with IVRs, virtual agents and other IT systems.

Txtplay

4.8

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI speech-to-text and captioning for web streaming & TV

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Accurate, multilingual speech recognition with up to 99% accuracy. Convert live or recorded audio into readable text in 55+ languages, with flexible cloud or on-prem deployment.

Klearcom

4.8

(11)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Domestic IVR Mapping In Over 100+ Countries

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Enhance IVR speech recognition with Klearcom’s AI-powered testing in 100+ countries. Our SaaS platform tests toll/toll-free numbers in real-time, using advanced ASR to detect and resolve issues. No installation needed, with 24/7 triage, ensuring seamless IVR performance and customer experiences glob

CallFinder

4.7

(12)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Speech analytics tool for small to midsize businesses

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CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment and emotion detection.

Calilio

4.3

(18)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based business phone system for teams.

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Calilio is a modern VoIP provider that offers a comprehensive business phone system designed to streamline and enhance communication across various industries. The platform offers various advanced services for high-quality voice, SMS, and voicemail. The unified callbox integrates all communication needs into one user-friendly interface, simplifying business interactions. It allows for number sharing, enabling efficient team communication on a single business phone number.

Rythmex

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Speech to text, transcription, medical transcription

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Rythmex is an AI transcription solution offering real-time, multilingual transcription services in a user-friendly interface. With its intuitive features, API integrations, and robust data security, Rythmex is the go-to solution for individuals and businesses seeking accurate transcription solution.

Mosaicx

3.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Castel Detect Live

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based speech recognition solution

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Castel Detect LIVE is a voice recognition solution which helps firms of all sizes manage contact center speech analytics with alerts, reminders, scripting and call scoring. The platform allows users to regulate quality assurance via live calls analysis, post-call audits, and data-driven feedback.

inspeech

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Extract the wealth hidden in your client’s voice

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Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

Voximal

(0)

A phone platform based on Asterisk propulsed by Voximal

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Voximal is Asterisk's VoiceXML engine with state-of-the-art of latest text to speech and speech to text on-premise or online offer.

GoVivace

(0)

Conversational AI and speech analytics solution

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GoVivace is a conversational AI and speech analytics solution. It provides intelligent omnichannel chatbots and voice bots for businesses of all sizes.

Call automation bot

(0)

Automate customer phone calls

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Call Automation Bot is a cloud-based conversational AI platform that provides features such as call center coordination, call forwarding, speech-to-text processing, intent recognition, and solution flows.

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