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BlackLine

4.3
(18)

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Financial Close Management

(2)

BlackLine Pricing, Features, Reviews and Alternatives

BlackLine FAQs

Q. What type of pricing plans does BlackLine offer?

BlackLine has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of BlackLine?

BlackLine has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations


Q. What languages does BlackLine support?

BlackLine supports the following languages:
English


Q. Does BlackLine offer an API?

No, BlackLine does not have an API available.


Q. What level of support does BlackLine offer?

BlackLine offers the following support options:
Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

BlackLine product overview

What is BlackLine?

BlackLine provide a number of financial automation products which combined form their Finance Controls and Automation Platform. These products are designed to automate processes associated with financial close and reconciliation, as well as management of the internal controls environment. BlackLine Financial Close Management offers four main feature areas: Account Reconciliations, Task Management, Transaction Matching, and Journal Entry.

Key benefits of using BlackLine

  • Automated reconciliations, such as bank reconciliations, credit card matching, intercompany reconciliations (ERP, bank, subledger, schedules, etc.) and invoice-to-PO matching.

  • Real-time notification alerts to users when there are pending tasks and notifications to management of past-due tasks or bottlenecks.

  • Manage multiple accounting transaction types including Bank to General Ledger; Bank to Credit Card; Received, Not Invoiced to Received, Invoice Received; Intercompany Transactions; Investment Transactional Matches; Bank to Accounts Receivable; Third-Party Invoices to Internal Records; and more.

  • Risk center allowing you to create ad-hoc queries against your dataset to manage exposure.

  • Create task dependencies and task workflows to ensure the correct procedures are followed.

  • Account reconciliations includes standardized templates, workflows for review and approval, linkage to policies and procedures, and integrated storage of supporting documentation.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    Live Online
    In Person
    Documentation

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    BlackLine pricing information

    Value for money

    3.6

    /5

    18

    Starting from

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    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    BlackLine features

    Functionality

    4.2

    /5

    18

    Total features

    24

    5 categories

    Most valued features by users

    Alerts/Notifications
    Multi-Currency
    Billing & Invoicing
    Audit Trail
    Account Reconciliation
    Accounts Payable
    Accounts Receivable
    Bank Reconciliation

    BlackLine users reviews

    Overall Rating

    4.3

    /5

    18

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.35/10
    Rating distribution

    5

    4

    3

    2

    1

    8

    8

    1

    1

    0

    Pros
    Nothing better in my opinion. For corporations looking to get a better understanding of your account balances - this was wonderful.
    Great product overall with a lot of features and available room for customization. Offers great workflow management on top of the automation features.
    I am set up to be using it as an administrator. I am learning more about the program, and so far, it has been a good experience.
    Cons
    Blackline is connected to our main accounting software, but there's a serious lag. Imagine you are reconciling an account in Blackline and notice you are missing an entry.
    We had an awful implementation, so i'm sure I'm a bit biased. The Blackline team was not responsive and it took much longer than it should have to implement.
    It doesn't update immediately - It doesn't update for an entire day, sometimes more. When deadlines are looming, a lag of that magnitude is serious.
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    Balázs Z.

    Mining & Metals, 10,001+ employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Good tool for account reconciliation in a GBS center

    Reviewed 5 years ago

    We started using it to replace our old client-server based software to support the month-end GL reconciliation process for various entities in our global company.

    Pros

    Due to the cloud technology it is available from anywhere. It could be really useful if you should manage GL reconciliation for many entities with different ERPs (it was our case) Easy to use interfaces, very good support. Can support the internal or external audit procedure and can reduce its cost. Auto-certification is sophisticated with several customization possibilities.

    Cons

    The implementation was a bit longer than expected (it was also because of our internal resources). With our current setup line level info cannot be loaded, so Excel sheets - as attachments - are remained after go live.

    KM
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    KEELY M.

    Package/Freight Delivery, 201-500 employees

    Used other for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Once you have it, you won't want to be without it

    Reviewed 3 years ago

    I don't have a single bad thing to say about this software. The company I work for now doesn't have it, and I really wish we did. I miss it every day! It is a great month end tool. Nothing better in my opinion. For corporations looking to get a better understanding of your account balances - this was wonderful. Asking and waiting for information was a thing of the past, when all you had to do is log in and pull up an account to see it's balance and supporting detail.

    Pros

    I LOVE this software. As an accountant, there is no better tool at month end to get your accounts reconciled. Account Reconciliation becomes a breeze, and It makes those dreaded audits not so horrible. Everything is neatly tucked into a software, where the auditors can be set free (in their own approved audit login of course). From Account reconciliation, to matching, and bank reconciliation...I loved this software the more I used it. I even tried to find an open position to work for them!

    Cons

    When you get started, its like anything, you learn how it all works. In the beginning the only con for me was the level of help (this was back when this software started). But now there are so many online tools to help you with any questions you may have. And their customer service is great and helpful. Super easy to submit a ticket for an issue, and response time was great.

    CK
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    Cansu K.

    Consumer Goods, 10,001+ employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

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    I tried but it is not suitable for me

    Reviewed a year ago
    Pros

    It doesn't quite fit my work process. I am someone who can work with a more customizable and flexible product. Its functionality didn't appeal to me, but its customer support won my heart.

    Cons

    Integration is poor. And the billing process was not very professional.

    AR
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    Verified reviewer

    Internet, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    blackline is a very handy tool

    Reviewed a year ago

    Based on my extensive experience, I will recommend Blackline.

    Pros

    Blackline has an easy to use interface. We also have the possibility to have different transaction data with very useful features

    Cons

    I haven't found any drawbacks since I started using it

    AR
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    Verified reviewer

    Information Technology and Services, 1,001-5,000 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Blackline Integration with Data Management Software such as SAP

    Reviewed 6 years ago

    Since SAP has been integrated with BlackLine, reconciliations every day+5 of the month end processes are a lot easier. Variances and discrepancies are easily dealt with. Blackline has only been limited to its functions as well as the real-time processing of data.

    Pros

    It is a web-based application for performing account balances reconciliation which can be easily integrated with other financial software such as SAP.

    Cons

    The software is limited to reconciliations and intercompany transactions wherein the vast majority of software are investing on in-memory capacity and cloud for more flexible transactions.

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