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Chargebee vs Stripe Comparison

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Overview

Chargebee helps you manage your recurring billing & subscriptions by working as a layer of billing intelligence on top of Payment Gateways.

Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing cards,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

299

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

0.30

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

50

5

4

3

2

1

30

12

2

5

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.7

2.4K

5

4

3

2

1

1,847

467

82

15

26

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Their customer service is awesome and provides great help. However, because it is easy to use, I have not had to use their help more than once.

AR

Anonymous Reviewer

It's extremely easy to use. Should you run into any issues, their support team is amazing and very responsive.
AvatarImg

Patrick B.

We've found Krish and his team to be super helpful. They were responsive and informative to our pre-sales questions and have been helpful setting us up with their system.

TC

Todd, Chair, BostonCHI

Pros

They have great features and the Capital option is totally awesome. I wouldn't trade them for the world.

MS

Marc S.

Stripe is a great tool and platform, very easy to use easy to setup and secure that clients can trust with their accounts.

FB

Freo B.

I think Stripe is great payment gateway for any eCommerce business. They have great rates and I find them better than other payment processors.

RP

Ricardo P.

Cons

I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated.

RH

Ryan H.

It stinks as I could not have a hosted payment portal for my customers to make payments and manage their accounts. Their software is heavily into coding and having the coding experience.

JP

Jacob P.

Now I'm told I need to batch things weekly because adding charges to my customers is too taxing on their CPUs.

RH

Ryan H.

Cons

They refunded customers 3 months after the purchase without me knowing and they already have their items. My customers are also upset with this disgusting company.

RA

Randy A.

Fees for same country payments are too high and once funds have been taken they are then held for 14 days. Appalling customer service who basically said too bad.

AR

Anonymous Reviewer

They verified it was a scammer, refunded the stolen credit card, did not charge me fees and contacted the US internet fraud division with the information.

JR

Josephine R.

  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features68
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Cancellation Management
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contingency Billing
  • Credit Card Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Estimating
  • Fraud Detection
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Product Catalog
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Sales Reports
  • Sales Tax Management
  • Self Service Portal
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • Total features34
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Cancellation Management
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contingency Billing
  • Credit Card Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Estimating
  • Fraud Detection
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Product Catalog
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Sales Reports
  • Sales Tax Management
  • Self Service Portal
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Usage Tracking/Analytics

Integrations

  • Total integrations130
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1407
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Chargebee logo

Chargebee

Chargebee is the way to go for all your recurring payment needs

Reviewed 4 years ago
Pros

The setup was smooth and did not take a lot of time. It integrates well with stripe and complements its feature sets.

Cons

Not a lot that i hate about Chargebee per se but i think integrating with accounting software even on the Go plan would have made it even better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Chargebee logo

Chargebee

easy subscription management software

Reviewed 4 years ago

managing payments on saas product. using for invoicing and planning

Pros

nice options available to flexible pricing options for SaaS. complete suite to manage invoicing and recurring payment. The test site for training prior to using is also very useful. We are able to use it really well due to this feature and we can train new employees on the product as well.

Cons

payment gateway integration can be a little more seamless they always encourage stripe, but a lot of spurious txns get generated on that platform.

Vendor response

Hey Alister, Thank you for your review :) We¿re happy that you find our product features useful. Regarding your feedback on payment gateways, we are constantly working towards a more seamless integration. Apart from Stripe we do integrate with several other payment gateways and Payment methods, please take a look at it and let us know if you are interested in any of these ( you can reach out to support@chargebee.com) . We will definitely help you with the set-up process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Chargebee logo

Chargebee

An essential tool to avoid a mess in your monthly and yearly subscriptions over time.

Reviewed 2 years ago
Pros

Robust platform from which you can build a large customer base with different types of subscriptions. High level of customization. The information is well structured. It does integrate well with Stripe.

Cons

The UI could be sexier and the learning curve is steep. Sometimes, it is not intuitive and rely a lot on our IT team to support us internally.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chargebee logo

Chargebee

Excellent subscription management platform

Reviewed 3 years ago

Overall a very capable subscription management tool with great integrations and great support them!

Pros

Excellent platform to manage your Saas Business. Great, very easy to use integrations with many vendors (Stripe, QuickBooks, Zapier, etc). Highly customizable settings for everything: email templates, the general look, and even the workflow & the custom fields.

Cons

Takes some time to get used to how to work together with your app and integrate everything to work flawlessly, but it worth it. I just wished that when the client has to select the quantity of their licenses, you could edit the label from Quantity to "users" or "licenses".

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Chargebee logo

Chargebee

Love Chargebee, it makes our accounting a breeze!

Reviewed 2 years ago

Great experience! Quick customer service replies if we ran into any hurdles.

Pros

The set up was easy and tailoring the customer front end was really quick. We had connected our Stripe account and were up and running in less than one hour. The reporting seems really in depth and excited to be able to run reports in many different ways.

Cons

I wish there was a "lite" or startup pricing tier. As a small business the cost is a bit prohibitive on top of the processing fees.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Stripe logo

Stripe

Great system for automating recurring credit card payments

Reviewed 4 years ago

I use Stripe linked to Chargebee for recurring billings. Works like a charm.

Pros

Stripe is effective and fast in executing card payments for our recurring billings.

Cons

When I had a query to remove an admin from our account, the support response was pretty bureaucratic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Stripe logo

Stripe

Great payment gateway for SaaS companies

Reviewed 4 years ago
Pros

Have been using stripe as our payment gateway for all our product related purchases through our website. Overall the experience has been great, the integration ecosystem available for Stripe is awesome, we have integrated with chargebee to manage all payments. The rates offered by stripe more competitive than the competition out there. We had been using paypal prior to moving to Stripe and this is way more scalable.

Cons

Dont know why but for some reason we get a lot of spurious transaction requests ever since we started using stripe. Sometimes we get 1000's of hits on a daily basis. Have not yet had a security related incident but something that needs to be checked. Overall the experience with Stripe is great.