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Subscription Management & Recurring Billing Software
Typical customers
Platforms supported
Support options
Training options
Value for money
4.1
/5
69
Starting from
299
Per month
Flat Rate
Value for money contenders
Functionality
4.3
/5
69
Total features
69
5 categories
Functionality contenders
Overall Rating
4.4
/5
69
Positive reviews
43
17
3
5
1
Overall rating contenders
Brad H.
Computer Software, 1-10 employees
Used daily for 1-2 years
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I love that Chargebee allows young startups to get their feet under them before charging them. The integration into Braintree was SUPER easy and we haven't really had any problems with it since we started using it. It allows us to manage subscriptions without building our own dev dashboard to do that and gives us much more flexibility than Braintree for doing so. We use coupons to run promos and Chargebee makes that super easy. We use their hosted page for payments inside of an iframe and that has been helpful as well. Again the biggest thing as a young startup is not having to build all of that ourselves or asking the dev team to make changes every time we need to address an issue. Overall I've been very happy with Chargebee and we plan to continue to use them moving forward.
I'd love for the reporting dashboard to be a little more robust and user friendly. It's not bad but it could definitely be better. Being able to accept multiple currencies could also be handled better, but we get by just fine with the way it's set up. It makes you change your password every 90 days, which is annoying to me but I guess it's more secure...
Mark d.
Computer Software, 11-50 employees
Used daily for 1-2 years
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Good. We used to do manual invoices separate from credit card invoices. Having a single billing systems improves efficiency and we have a single source of the truth with respect ti critical business KPI's.
I like that we can also do quotes from the system that customers can accept and it takes them to the checkout. Huge time-save for our sales team.
It's hard to do price indexation to subscriptions. It generates credits and credit notes that our customers initially don't understand without us explaining it.
Thanks so much for your positive feedback Mark. We really appreciate the time you took to write such a detailed review! Your feedback enables us here at Chargebee to further develop our products and services. In addition, your review will help our future customers to make more informed purchase decisions. Please do not hesitate to share any other feedback you have in the future. Thanks again for being an advocate for Chargebee.
Dale M.
Computer Software, 1-10 employees
Used daily for 2+ years
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Its been great to use Chargebee and we have absolutely no regrets about out decision.
The system is fast and provides a great development experience.
The changes to the platform's product catalog means that switching to the newest version is a lot of work. As the older version is still supported, this is not a big deal however helping with the migration would be very welcome.
Ryan H.
Computer Software, 1-10 employees
Used daily for 6-12 months
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If I could do things over again I would have selected a similar provider even if I was forced to pay several hundred dollars per month it would have obviously been worth it. Now I have to make the decision of whether I want to potentially lose over half my subscribers again like the last time I switched billing systems (to Chargebee) or accept that I'm locked in for life.
Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.
The backend system is grossly unoptimized to the point many of my customers cannot be billed anymore. I was not informed of these issues when signing up and was promised that the system would be able to handle my very specific usecase. It clearly can't despite me giving them actual numbers. I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in...
Liam S.
Information Technology and Services, 51-200 employees
Used weekly for 2+ years
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It is fantastic software for automating accounting processes, reducing manual work, and eradicating possible paperwork. All accounting information is stored in the software, and it is easy for the accounting team to access this information, generate reports, perform in-depth analysis, adjust payments, and manage accounts payable and accounts receivable, among others. It is the best accounting software we have found; our experience has been excellent.
I love Chargebee for many reasons, the most important being that it allows us to streamline all the organization's transaction recording, which always involves a lot of money; at the same time, it helped us improve our previous shortcomings in generating reports. It has features and functionalities that save us time and make our daily accounting work more accessible, allowing us, among many other things, to import the account statement, perform in-depth analysis, and have control of all expenses; in short, it simplifies the entire accounting process, from purchases to the general ledger and accounts receivable and payable. Best of all, it is not difficult to use, and adapting to the software does not require much training.
There is a learning curve at first, primarily if you have yet to use accounting software; however, we have overcome that curve quickly and get great use out of the software daily.
Chargebee has the following pricing plans:
Starting from: $299.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Chargebee?
Q. What languages does Chargebee support?
Q. Does Chargebee support mobile devices?
Q. What other apps does Chargebee integrate with?
Chargebee integrates with the following applications:
authorize.net, Tapfiliate, Capsule, Groove, PayPal, Google Analytics 360, Zoho CRM, Worldpay, Baremetrics, Formstack Forms, Mailchimp Transactional Email, Refersion, Zapier, Sage Intacct, LeadDyno, Gmail, Knack, Avalara, Pipedrive, ProfitWell, ChartMogul, ReferralCandy, TaxJar, Freshdesk, Gravity Forms, Stripe, GetAccept, GoCardless, Salesforce Sales Cloud, ShipStation, SendPulse, Slack, Klaviyo, Google Contacts, Typeform, Quickbooks Online, Moxo, AskNicely, Groove, Mailchimp, Braintree, Twilio, Xero, Smartsheet, HubSpot CRM, Dasheroo, Intercom, BigCommerce, Operations Hub, Shopify, Zendesk Suite