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Chargebee
4.3
(76)

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Subscription Management & Recurring Billing Software

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(33)

Chargebee Pricing, Features, Reviews and Alternatives

Chargebee product overview

Price starts from

299

Per month

Flat Rate

What is Chargebee?

Chargebee is the #1 ranked software for automating & optimizing your entire recurring revenue lifecycle.

Key benefits of using Chargebee

With Chargebee's Dunning Management feature, you can efficiently handle failed payments with smart retries and promptly notify customers before their cards are about to expire, and thereby increase your recurring revenue.

You can give your customers the option to update their billing/card/delivery details and manage their subscriptions on their own, with the help of the Customer Self-Service Portal.

You can customize and address your app's unique needs by using Chargebee's easy to learn, simple to use RESTful APIs that are backed with solid documentation.

By setting up events notifications using Multiple Webhooks, you can ensure that data is in-sync across multiple apps.

By working with multiple payment gateways and alternative payment methods, you can optimize your payment processing based on different customer segments.

Using the secured and customizable hosted checkout pages you can readily start accepting subscribers, without a single line of code.

You can configure automated transactional emails to be sent to your customers, to deliver value throughout your customer life-cycle.

Similarly, you can automate customized invoices to be sent to your customers every time a charge is made.

In addition to collecting payment via cards, you can also collect and reconcile payments made via cash, checks, ACH and other modes of payment.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
Webinars
Videos
Live Online

Chargebee pricing information

Value for money

4.0

/5

76

Starting from

299

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Chargebee features

Functionality

4.2

/5

76

Total features

66

5 categories

Most valued features by users

Activity Dashboard
Third-Party Integrations
API
Reporting & Statistics
Reporting/Analytics
Data Import/Export
Alerts/Notifications
Customizable Reports

Chargebee users reviews

Overall Rating

4.3

/5

76

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.94/10
Rating distribution

5

4

3

2

1

45

20

4

5

2

Pros
It's great for recurring subscriptions and provides the best customer service experience. Chargebee is the best billing and recurring tool I've ever used.
The interface is clean and easy to use, plus it has a lot of features that make it worth the price. I love that they have integrations with so many other platforms, like Slack or Zapier.
It's really easy to use and handles everything for you + it has great documentation for developers and I havem't encoutered any kind of bug which is truly amazing. Chargebee is basically perfect.
Cons
I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated.
It stinks as I could not have a hosted payment portal for my customers to make payments and manage their accounts. Their software is heavily into coding and having the coding experience.
Now I'm told I need to batch things weekly because adding charges to my customers is too taxing on their CPUs.

Chargebee FAQs

Q. What type of pricing plans does Chargebee offer?

Chargebee has the following pricing plans:
Starting from: $299.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Chargebee?

Chargebee has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Chargebee support?

Chargebee supports the following languages:
English, French, German, Italian, Portuguese, Spanish


Q. Does Chargebee support mobile devices?

Chargebee supports the following devices:
Android, iPad, iPhone


Q. Does Chargebee offer an API?

Yes, Chargebee has an API available for use.


Q. What other apps does Chargebee integrate with?

Chargebee integrates with the following applications:
authorize.net, Tapfiliate, Capsule, Groove, PayPal, Google Analytics 360, Zoho CRM, Worldpay, Baremetrics, Formstack Forms, Mailchimp Transactional Email, Refersion, Zapier, Sage Intacct, LeadDyno, Gmail, Knack, Avalara, Pipedrive, ProfitWell, ChartMogul, ReferralCandy, TaxJar, Freshdesk, Gravity Forms, Stripe, GetAccept, GoCardless, Salesforce Sales Cloud, ShipStation, SendPulse, Slack, Klaviyo, Google Contacts, Typeform, Quickbooks Online, Moxo, AskNicely, Groove, Mailchimp, Braintree, Twilio, Xero, Smartsheet, HubSpot CRM, Dasheroo, Intercom, BigCommerce, Operations Hub, Shopify, Zendesk Suite


Q. What level of support does Chargebee offer?

Chargebee offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

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