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ChatFood Logo

Grow your F&B business on WhatsApp & Instagram.

Table of Contents

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Is this product right for your business?

Find out with a

ChatFood - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

ChatFood overview

What is ChatFood?

ChatFood is the leading e-commerce solution for F&B Entrepreneurs to sell on Instagram & WhatsApp.

With the commerce Inbox, centralize all your customers messages from WhatsApp and Instagram in one place. Easily automate most frequent answers, send payment or product links, manage loyalty points, launch marketing campaigns, gather feedback and more.

Fully integrated with payment gateways and third-party delivery companies, you can now offer your customers a good ordering experience from social media, your website, in-store, or via WhatsApp and Instagram messages.

Key benefits of using ChatFood

View and interact with all messages to your F&B business WhatsApp & Instagram accounts

Offer payment links so customers can pay for exactly what they want — from within your dashboard.

Integrate with your choice of third-party delivery solution, and request drivers from without your order management system.

Keep customers coming back with a customizable loyalty program and automatic reactivation reminders.

Access your customer database and monitor your business' performance from within your dashboard with CRM & analytics tools.

Starting price

80 /
per month

ChatFood’s user interface

Ease of use rating:

ChatFood pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(1)
5(34)

What do users say about ChatFood?

Unbelievably intuitive user interface and can easily be deployed on matter of days without relying on anyone outside of your organization.

Select to learn more


Who uses ChatFood?

Based on 35 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Food & Beverages
Restaurants
Marketing and Advertising
Architecture & Planning
Others

Use cases

Food Delivery
Customer Loyalty
Payment Processing

ChatFood's key features

Most critical features, based on insights from ChatFood users:

Order management
Online ordering
Food delivery dispatching
Live tracking
Online payments
Loyalty program

All ChatFood features

Features rating:

Billing & invoicing
Routing
CRM
Reporting/Analytics
Activity dashboard
Gift card management
In-Person payments
Kitchen/Menu management
Location tracking
Loyalty cards
Mobile access
Multi-Currency
Multi-Location
Order tracking
Promotions management
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Reporting & statistics
Rewards management
SMS messaging
Social promotion
Status tracking
Third-Party integrations
Transaction history
Activity tracking
Alerts/Notifications
Campaign analytics
Communication management
Credit card processing
Customer activity tracking
Customer database
Customer history
Customer segmentation
Customizable branding
Customizable reports
Customizable templates
Data security
Debit/Credit card processing
Delivery tracking
Discount management
Dispatch management
eCommerce management
Electronic payments
Email marketing
Engagement tracking
For restaurants
Geolocation

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ChatFood pricing

Value for money rating:

Starting from

80

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ChatFood price and value

Value for money rating:

To see what individual users think of ChatFood's price and value, check out the review snippets below.

“My overall experience is great, the team and rep are always super supportive and there to help.”
DL

Dario L.

Founder

“We have minimized the commission and enhanced the customer online ordering experience. The fact that we can get customers to order directly through Instagram is a win win scenario for any restaurant.”
Verified reviewer profile picture

Tamer E.

Managing Director

ChatFood support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat

Training options

Documentation
Videos
Webinars
Live Online

ChatFood FAQs

Q. Who are the typical users of ChatFood?

ChatFood has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does ChatFood support?

ChatFood supports the following languages:
Arabic, English, Italian, Portuguese, Spanish, Turkish


Q. Does ChatFood support mobile devices?

ChatFood supports the following devices:
Android, iPad, iPhone


Q. Does ChatFood offer an API?

No, ChatFood does not have an API available.


Q. What level of support does ChatFood offer?

ChatFood offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat

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