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CUBIC vs SMART360 Comparison (2026)
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Overview
CUBIC is a utility billing software designed to help businesses provide a powerful billing and customer information system to manage utility operations. It lets users handle customer information, bills, cash receipts, usage, and payment history on a unified interface. Administrators can also conduct multiple search criteria for account inquiries, update and electronically input data in real-time, and generate receipts. CUBIC also provides reporting and extensive statistics capabilities.
SMART360 automates utility billing for North American water, electric and gas utilities of up to 40,000 accounts. Fewer manual rate errors, recovered revenue and fewer billing disputes: Island Water Authority reached 99% billing accuracy and recovered $3.2M in revenue.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
13
5
4
3
2
1
9
3
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
5.0
1
5
4
3
2
1
1
0
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
Not enoughreviews yet
Cons
Not enoughreviews yet
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review5 years ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features26
- ACH Payment Processing
- Accounting
- Activity Dashboard
- Alerts/Escalation
- Asset Lifecycle Management
- Asset Tracking
- Auditing
- Automatic Backup
- Benchmarking
- Billing & Invoicing
- Billing Rate Management
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Cost Tracking
- Customer Database
- Customer Management
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Visualization
- Database Support
- Dispatch Management
- Electronic Payments
- Equipment Maintenance
- Expense Management
- Fixed Asset Management
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Forecasting
- Historical Reporting
- Inventory Management
- Maintenance Management
- Maintenance Scheduling
- Meter Data Management
- Metered Billing
- Mobile Access
- Monitoring
- Non-Metered Billing
- Online Payments
- Payment Collection
- Payment Reminders
- Penalty/Cut-Off Processing
- Preventive Maintenance
- Progress Tracking
- Rate Management
- Real-Time Reporting
- Recurring/Subscription Billing
- Refund Management
- Reporting & Statistics
- Routing
- Self Service Portal
- Support Ticket Management
- Third-Party Integrations
- Transaction History
- Usage Tracking/Analytics
- User Management
- Work Order Management
- Workflow Management
- Workforce Management
- Total features60
- ACH Payment Processing
- Accounting
- Activity Dashboard
- Alerts/Escalation
- Asset Lifecycle Management
- Asset Tracking
- Auditing
- Automatic Backup
- Benchmarking
- Billing & Invoicing
- Billing Rate Management
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Cost Tracking
- Customer Database
- Customer Management
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Visualization
- Database Support
- Dispatch Management
- Electronic Payments
- Equipment Maintenance
- Expense Management
- Fixed Asset Management
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Forecasting
- Historical Reporting
- Inventory Management
- Maintenance Management
- Maintenance Scheduling
- Meter Data Management
- Metered Billing
- Mobile Access
- Monitoring
- Non-Metered Billing
- Online Payments
- Payment Collection
- Payment Reminders
- Penalty/Cut-Off Processing
- Preventive Maintenance
- Progress Tracking
- Rate Management
- Real-Time Reporting
- Recurring/Subscription Billing
- Refund Management
- Reporting & Statistics
- Routing
- Self Service Portal
- Support Ticket Management
- Third-Party Integrations
- Transaction History
- Usage Tracking/Analytics
- User Management
- Work Order Management
- Workflow Management
- Workforce Management
Integrations
- Total integrationsN/A
- Stripe Payments
- Total integrations1
- Stripe Payments
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