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BOSS811 vs CUBIC Comparison (2026)

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Good recommendations?

BOSS811 logo

BOSS811

CUBIC logo

CUBIC

Overview

BOSS811 and BOSSDig deliver cloud-based 811 ticket management, utility locate, and damage prevention software for utilities, municipalities, telecom, fiber, water/wastewater, electric cooperatives, and pipeline operators to streamline workflows, compliance, and field operations.

CUBIC is a utility billing software designed to help businesses provide a powerful billing and customer information system to manage utility operations. It lets users handle customer information, bills, cash receipts, usage, and payment history on a unified interface. Administrators can also conduct multiple search criteria for account inquiries, update and electronically input data in real-time, and generate receipts. CUBIC also provides reporting and extensive statistics capabilities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

2500

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

4000

/user

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

79

5

4

3

2

1

65

12

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.6

13

5

4

3

2

1

9

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“One of the most valuable features is the ability to add photos to each ticket, verifying your response and giving all parties involved a picture for verification. ”
MM

Matthew M.

Distribution Superintendent

“The ability to map out your tickets based on their location makes completing tickets in the field very efficient.”
MM

Matthew M.

Distribution Superintendent

“I like the customization, Column Orders, Saved Searches, Dashboards, can all be customized for you and what you need.”
FV

Felix V.

Process analyst

Pros

Not enoughreviews yet

Cons

“The mobile application seems to be missing some minor functionality that the web platform contains.”
JC

Jake C.

Superintendent of Public Works

“While Boss811 offers custom reporting, for a fee, the finished reports never worked as advertised. ”
JH

James H.

IT Administrator

“Ive been in this industry for 30 years and its rare for an enterprise level software to live to everything the sales person promised.”
DA

David A.

IT Manager

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review5 years ago

Key features

  • Total features72
  • 3D Imaging
  • ACH Payment Processing
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Auditing
  • Billing & Invoicing
  • Collaboration Tools
  • Color Codes/Icons
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Customer Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Electronic Payments
  • Field Mapping
  • For Electricity
  • For Government
  • For Natural Gas
  • For Oil & Gas
  • For Trash
  • For Water
  • Forecasting
  • GIS Integration
  • Generative AI
  • Geocoding
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Historical Reporting
  • Image Management
  • Incident Management
  • Internet Mapping
  • Interoperability
  • Labeling
  • Location Tracking
  • Map Creation
  • Map Sharing
  • Meter Data Management
  • Metered Billing
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Non-Metered Billing
  • Offline Access
  • Online Payments
  • Payment Collection
  • Penalty/Cut-Off Processing
  • Performance Metrics
  • Rate Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Service Request Management
  • Statistical Analysis
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Management
  • Work Order Management
  • Workflow Automation
  • Workflow Management
  • Total features26
  • 3D Imaging
  • ACH Payment Processing
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Auditing
  • Billing & Invoicing
  • Collaboration Tools
  • Color Codes/Icons
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Customer Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Electronic Payments
  • Field Mapping
  • For Electricity
  • For Government
  • For Natural Gas
  • For Oil & Gas
  • For Trash
  • For Water
  • Forecasting
  • GIS Integration
  • Generative AI
  • Geocoding
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Historical Reporting
  • Image Management
  • Incident Management
  • Internet Mapping
  • Interoperability
  • Labeling
  • Location Tracking
  • Map Creation
  • Map Sharing
  • Meter Data Management
  • Metered Billing
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Non-Metered Billing
  • Offline Access
  • Online Payments
  • Payment Collection
  • Penalty/Cut-Off Processing
  • Performance Metrics
  • Rate Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Service Request Management
  • Statistical Analysis
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Management
  • Work Order Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations2
  • Esri ArcGIS
  • Google Maps
  • Total integrationsN/A
  • Esri ArcGIS
  • Google Maps