getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Diversified Billing Logo

Innovations in Utility Billing and Customer Service

visit website

Table of Contents

Diversified Billing - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Diversified Billing overview

What is Diversified Billing?

Diversified Billing so much more than utility billing software. It is more like a complete management system designed for water, sewer, trash gas and electric utilities billing 2,500 to 25,000 customers. It is abailable for your LAN or as a Cloud app.

Diversified Billing lets managers create a personalized master calendar based on standard operating procedures (SOPs), which facilitates the monitoring of pending tasks/milestones, billed services, meter data import, due payment scheduling, discounts, late notice deliveries, and other operations. Features include billing cycle tracking, ACH payments, credit/debit card processing, checklists, customer messages, exception reports, check scanning, custom dashboards, and more. The built-in customer portal enables users to view account history and payment records via charts and graphs.

Diversified Billing allows enterprises to streamline customer service operations, generate account-specific reports and email PDF files or take out prints. Plus, it assists administrators with creating various customizable reports on metrics relating to maintenance, customers, finances, and meter consumption.

Key benefits of using Diversified Billing

Available for your LAN or as a Cloud app.
Master Calendar maintains real-time status of every task in your billing cycle.
Dashboard displays overdue, current and future tasks so you can keep a finger on the pulse of your organization.
Included customer portal allows payment online and displays customer account info to reduce office phone calls.
Mobile work orders module provides instant re-reads directly to the billing system.

Starting price

3per user /
per year
visit website

Alternatives

Diversified Billing’s user interface

Ease of use rating:

Diversified Billing reviews

Overall rating

4.4

/5

41

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.83/10
Rating distribution

5

4

3

2

1

18

20

3

0

0

Pros
“Its cloud-based operation is functional and effective. The overall quality is successful and effective.”

Elif Ö.

Senior Accounts Payable Specialist

“I really appreciate the support that I am given when calling the help line. Everyone I have spoken to is very pleasant.”
EF

Elizabeth F.

Billing Clerk

“I do feel like it is a "family oriented" group. They have always been good to me and I respect that so much.”
BW

BARBARA W.

Pension/Payroll Coordinator/ Utility Billing

Cons
“The only negative input I have on this system is getting the error messages and shutting down on me. However; with that said, my system now is due for an upgrade.”
BW

BARBARA W.

Pension/Payroll Coordinator/ Utility Billing

“Has some odd bugs that my administrator does find to be annoying at times. Also, the online portal for payments seems a little pricey.”
CP

Chris P.

Assistant Borough Manager of Blakely

“We have gotten error messages a few times a week. I hit ignore, and it usually proceeds.”
SY

Sherry Y.

Secretary

Who uses Diversified Billing?

Based on 41 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Utilities
Government Administration
Environmental Services
Government Relations
Others

Use cases

- Not enough reviews
-
-
-
-
-

Diversified Billing's features

Features rating:

Accounting
ACH payment processing
Activity dashboard
Automatic backup
Billing & invoicing
Commenting/Notes
Contact database
Customer management
Customizable reports
Electronic payments
For electricity
For natural gas
For trash
For water
Historical reporting
Meter data management
Metered billing
Mobile access
Monitoring
Non-Metered billing
Online payments
Payment collection
Payment reminders
Penalty/Cut-Off processing
Printing services integration
Rate management
Recurring/Subscription billing
Reporting & statistics
Self service portal
Third-Party integrations
Transaction history
Usage tracking/analytics
User management
Work order management

Diversified Billing alternatives

Diversified Billing logo
visit website

Starting from

3

/user

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SilverBlaze Customer Portal logo
visit website

Starting from

20000

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Banyon Utility Billing logo
visit website

Starting from

1995

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Ampstun logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Diversified Billing pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Cloud Subscription Service

3

/user

Per year

LAN Installation

3

/user

Per year

User opinions about Diversified Billing price and value

Value for money rating:

To see what individual users think of Diversified Billing's price and value, check out the review snippets below.

“Its cloud-based operation is functional and effective. The overall quality is successful and effective.”

Elif Ö.

Senior Accounts Payable Specialist

“I really appreciate the support that I am given when calling the help line. Everyone I have spoken to is very pleasant.”
EF

Elizabeth F.

Billing Clerk

Diversified Billing support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

Live Online
Webinars
Documentation
In Person
Videos

Diversified Billing FAQs

Q. What type of pricing plans does Diversified Billing offer?

Diversified Billing has the following pricing plans:
Starting from: $3.00/year
Pricing model: Subscription


Q. Who are the typical users of Diversified Billing?

Diversified Billing has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Diversified Billing support?

Diversified Billing supports the following languages:
English


Q. Does Diversified Billing offer an API?

No, Diversified Billing does not have an API available.


Q. What other apps does Diversified Billing integrate with?

Diversified Billing integrates with the following applications:
AccountMate, QuickBooks Online Advanced, CenterPoint Fund Accounting for Municipals


Q. What level of support does Diversified Billing offer?

Diversified Billing offers the following support options:
Email/Help Desk, Chat, Phone Support

Related categories