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Jenkins Logo

Automation server and continuous integration software

Table of Contents

Jenkins - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Jenkins overview

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Based on 569 verified user reviews

What is Jenkins?

Jenkins is a continuous integration solution offering key features such as continuous delivery, pipeline management, authentication, continuous deployment, access controls, and version control, among others.

Who uses Jenkins?

By industry, Jenkins reviewers are most commonly professionals in computer software (37%). The most frequent use case for Jenkins cited by reviewers is continuous integration (100% of reviewers).

What are the most popular integrations for Jenkins?

The Jenkins integrations most frequently cited by reviewers are: GitHub (an application development product rated 4.9 out of 5 for its integration with Jenkins), Jira (an IT project management product, 4.6), and Bitbucket (a source code management product, 4.6).

Starting price

Alternatives

with better value for money


Pros & Cons

Integrations

Build and Test

Deployment

Plugin Updates

User Interface

Challenging plugin maintenance

Jenkins’s user interface

Ease of use rating:

Jenkins pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(238)
5(331)

What do users say about Jenkins?

Jenkins is a continuous integration solution offering key features such as continuous delivery, pipeline management, authentication, continuous deployment, access controls, and version control, among others.

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Who uses Jenkins?

Based on 569 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
E-Learning
Banking
Others

Use cases

Continuous Integration

Jenkins's key features

GetApp's analysis of 53 verified user reviews collected between February 2022 and January 2024 identifies Jenkins' most critical features and summarizes user sentiment about those features.

Continuous delivery

Reviewers appreciate Jenkins' continuous delivery capabilities, noting its ability to automate build, test, and deployment processes. They find it versatile and easily expandable with plugins and custom scripts. Users report that Jenkins helps deliver code updates without breaking existing code and saves significant time compared to manual deployments. They also highlight its integration with various tools and platforms, making it a valuable tool for agile environments and CI/CD pipelines. Of the 45 Jenkins users who gave detailed accounts of their use of Continuous Delivery, 100% rated this feature as important or highly important.


Pipeline management

Users report that Jenkins' pipeline management is flexible and supports code-based configurations, making it suitable for complex workflows. They appreciate the ability to define pipelines in code, use Groovy scripts, and manage multiple pipelines efficiently. Reviewers indicate that the visual editor and BlueOcean mode provide a clear overview of pipeline status. They also value the integration with source control for storing pipeline configurations and the ease of creating custom views and tracking builds. Of the 37 Jenkins users who gave detailed accounts of their use of Pipeline Management, 97% rated this feature as important or highly important.


Authentication

Reviewers highlight Jenkins' robust authentication options, including local accounts, SSO, LDAP, and Active Directory integration. They appreciate the flexibility to set up various authentication mechanisms and the ability to manage user access and permissions effectively. Users report that authentication is important for security, especially in larger organizations, and find the setup process straightforward. They also mention the availability of plugins to enhance authentication capabilities, such as single-sign-on and two-factor authentication. Of the 31 Jenkins users who gave detailed accounts of their use of Authentication, 97% rated this feature as important or highly important.


Continuous deployment

Users find Jenkins' continuous deployment capabilities helpful for automating the release of built artifacts to production. They appreciate the integration with deployment plugins and the ability to script complex deployment processes using Jenkinsfile. Reviewers report that Jenkins improves developer productivity by reducing manual deployment efforts and supports agile methodologies. They also highlight the seamless integration with version control platforms like GitHub and Bitbucket, making it easier to trigger deployments based on code changes. Of the 40 Jenkins users who gave detailed accounts of their use of Continuous Deployment, 95% rated this feature as important or highly important.


Access controls/permissions

Reviewers appreciate Jenkins' granular access controls and permissions management. They report that it allows for the creation of user groups, assignment of specific permissions, and integration with Active Directory or LDAP for authentication. Users find it helpful for restricting access to certain jobs and pipelines, ensuring only authorized personnel can make changes. However, some mention that the access control system can be complex and challenging to configure correctly. Of the 39 Jenkins users who gave detailed accounts of their use of Access Controls/Permissions, 92% rated this feature as important or highly important.


Version control

Users highlight Jenkins' strong integration with various version control systems like Git, Bitbucket, and SVN. They appreciate the ability to automate builds and deployments based on code changes and the support for semantic versioning. Reviewers find it easy to manage different versions of code, track changes, and revert to previous versions if needed. They also value the seamless integration with repositories, which helps maintain efficient CI/CD workflows and ensures control over what gets deployed to production. Of the 34 Jenkins users who gave detailed accounts of their use of Version Control, 88% rated this feature as important or highly important.

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“Project's versions beeing automatically generated and updated in our code repository, code repository integration using authentication mechanisms and the ability to define multiple environments with different configurations.”
CA

Catarina A.

Engineering Team Lead

“There are also integrations to the widely used version control solutions.”
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Abhirup B.

Software Developer in Test

“Most of the time, the YAML configuration that other CI systems use is easier to set up and maintain than Jenkins GUI. Plus, by default, Jenkins job configurations are stored on the Jenkins instance, rather than in the Git repo of the project they run on.”
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Caleb K.

Release Engineer

“We are using this for all our project repository.”
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vikram s.

Associate


All Jenkins features

Features rating:

Activity dashboard
API
Application management
Automated testing
Debugging
Monitoring

Jenkins alternatives

Jenkins logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
GitHub logo

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
GitLab logo

Starting from

29

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Bitbucket logo

Starting from

3.3

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Jenkins pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Jenkins price and value

Value for money rating:

To see what individual users think of Jenkins's price and value, check out the review snippets below.

“The sheer number of plugins available means I can integrate it with almost anything in our stack, from Docker and Kubernetes to SonarQube and Artifactory.”
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Vidya P.

Devops Engineer

“It integrates well with my Bitbucket, Maven, and Selenium and making it easy to trigger builds and run automated tests whenever there’s a code change.”
PS

Parth S.

QA Automation Engineer

Jenkins integrations (9)

Integrations rated by users

We looked at 569 user reviews to identify which products are mentioned as Jenkins integrations and how users feel about them.

GitHub logo
GitHub

Integration rating: 4.8 (56)

Jira logo
Jira

Integration rating: 4.6 (25)

Bitbucket logo
Bitbucket

Integration rating: 4.6 (21)

We integrate Bitbucket with BrowserStack to enable continuous testing in our development workflow.

MT

Mohd T.

QA Head

Slack logo
Slack

Integration rating: 4.9 (15)

Our day to day runs in slack so I am glad they're incorporated!

RW

Rachel W.

Project Manager

GitLab logo
GitLab

Integration rating: 4.9 (13)

Automated flow-down of requirements.

AS

Alondra S.

Systems engineer

SonarQube logo
SonarQube

Integration rating: 4.6 (11)

SonarQube integration is important because it automatically checks code quality and points out issues like bugs and vulnerabilities early. This helps keep the code clean and reduces the effort needed during manual reviews.

Used for static code analysis

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Swarnima G.

Software Engineer

1/2

Jenkins customer support

What do users say about Jenkins customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Jenkins customer support.

A large number of users praise Jenkins' active and knowledgeable community for quickly resolving issues and sharing solutions.

Many reviewers highlight the abundance of documentation and forums, making it easy to find help when needed.

Certain users note the lack of official or professional customer support, relying mainly on community assistance.

Support options

Knowledge base
Faqs/forum
Email/help desk
Phone support

Training options

Documentation

To see what individual users say about Jenkins's customer support, check out the review snippets below.

“Easy to implement, easy to incorporate into infrastructure, great support due to years of presence and experience from developers garnered throughout the years.”

MK

Marcin K.

Senior Technical Engineer/Senior DevOps Engineer

“To be honest there are many great success stories for Jenkins, sure there are other paid and free tools, specially on CI workflows but Jenkins has a proven track record and awesome community support that is hard to beat.”

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Adrian A.

QA engineer

Jenkins FAQs

Q. Who are the typical users of Jenkins?

Jenkins has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

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Q. What is Jenkins used for?

Jenkins is an open-source automation server designed to help businesses build, deploy, and automate the delivery of projects using plugins. It enables developers to distribute job tasks across multiple machines and facilitate software testing or deployment across platforms. The application provides Jenkins Pipeline, a suite of plugins, which enables businesses to implement continuous delivery (CD) pipelines, such as software version control, code review, internationalization, and more. With Blue Ocean UI, Jenkins allows administrators to create pipelines for projects, write Jenkinsfiles using a graphical editor, securely connect pipelines with the source control repository, and automatically update changes in projects made via Blue Ocean’s Pipeline editor. Jenkins offers a remote access API, which lets businesses access and capture data in Python, XML, and JSON formats. Third-party application administrators can connect their software with Jenkins and grant employee access by configuring credentials based on secret text or file, username and password, SSH Username with a private key, certificate file, and more.


Q. What level of support does Jenkins offer?

Jenkins offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

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