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QuickBooks Online vs Avalara Comparison (2026)

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QuickBooks Online

Avalara

Overview

QuickBooks Online offers accounting with financial dashboards, invoice creation, online payment acceptance, expenses tracking, payroll & more.

Avalara offers automated tax compliance software that simplifies sales tax reporting and filing for businesses of all sizes. Its agentic AI handles tax calculations, returns preparation, and exemption certificate management across jurisdictions.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

8.5K

4.8K

2.5K

724

197

275

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

4.0

366

186

Value for money

Ease of use

Features

Customer support

63%

would recommend this app

Pros

“I like it’s financial reporting since with it we can get solid library of built in reports plus real time dashboards that makes it easy to track profit,expenses and cashflow without the need of our accountant.”

Nerisha B.

Senior Bookkeeper

“The software generates reports with their famous features to trap a budget with income and expenses account, provide timely bills to customers.”

Andrew B.

Managing Partner

“It's user-friendly, reliable, and makes managing accounting tasks such as invoicing, expense tracking, bank reconciliation, and financial reporting much more efficient. While there are occasional issues with customer support and pricing, it has been a valuable tool for managing our business finances.”

Rachel W.

Accounting

Pros

“ECM Pro makes exemption certificate management simple, and tax return filing across multiple states has become much smoother, including getting SST numbers whenever we cross a nexus threshold.”

Prabhat K.

Accounts Payable and Floor Manager

“The learning curve is steep at first, particularly when setting up and connecting AvaTax with ECM Pro — it took real time for our small business team to get fully comfortable with the platform.”

Prabhat K.

Accounts Payable and Floor Manager

“As the accounting lead at CivilGEO, Inc. since October 2022, I've been very happy with the value for money Avalara provides, for a small business like ours, it's far more cost-effective than hiring additional tax staff.”

Prabhat K.

Accounts Payable and Floor Manager

Cons

“My account was suspended due to an expired credit card. When I tried to log in to update my billing and proactively downgrade my subscription from their expensive tier to a $410/year plan, the system locked me out and refused to let me change plans without first clearing the balance of the old, higher rate.”

Kristen D.

None

“Currently, I am unable to post a payment to a clients account that has multiple open invoices because as soon as I click in another field, it places the payment on a different invoice. ”

Deborah E.

Owner, Accounting, Administration

“Limitations with check printing: can’t customize templates or account info, must buy pre-printed checks, which adds cost, risk of errors, and paper waste.”

Vanessa B.

Bookkeeper

Cons

“For tax software, that kind of delay can create real operational headaches. ”

Christina N.

Controller

“What I liked least about Avalara is that, despite its strong automation capabilities, the platform can sometimes feel complex and not very intuitive for new users.”

Mrugen B.

Financial Accounting

“Their entire purpose is to file tax returns accurately and compliantly, yet our filings were submitted incorrectly and non-compliant. When I raised the issue, the team refused to take responsibility or offer a resolution.”