ShopController Pricing, Features, Reviews & Comparison of Alternatives

ShopController

Automotive repair & fleet management software

4.65/5 (17 reviews)

ShopController overview

ShopController is an automotive repair and fleet management software which provides auto-repair shops with online tools to manage all of their business processes. With scheduling, estimating and technician tracking tools, plus workflow, equipment and fleet management capabilities, ShopController aims to deliver a comprehensive auto-repair solution capable of supporting multi-location businesses and franchise operations.

ShopContoller’s CARFAX plate and VIN (vehicle identification number) decoder enables users to input vehicles, then check their service history. QuickBooks integration serves to help users manage their accounting information, allowing users to export accounting data and send invoices, bills, and inventory directly to their QuickBooks account. Users can gain valuable insight into business performance with ShopController’s standard and custom reports.

ShopController facilitates inventory control, automatically updating inventory as parts are ordered or sold. Users can set minimum quantity alerts to inform them when parts need to be reordered. Custom inventory reports allow users to analyze inventory usage and levels. Users can manage appointments as well as technician and equipment schedules with ShopController’s scheduling tools.

ShopController supports fleet management with online ordering, tire wear tracking, and fleet maintenance reports. ShopController also offers specific tools designed to help users manage heavy duty vehicles and mobility vehicles.
www.shopcontroller.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
ShopController screenshot: Utilize prebuilt standard reports or create custom reportsShopController

ShopController reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.6
  4.4
  4.7
Don Reid

I have the 8.3 version and I like it, I had tried out the 10.0, but it wasn't user friendly

Used daily for 2+ years
Reviewed 2017-08-08
Review Source: Capterra

it was easy to use, helped many times when we put in the wrong vehicle serial #, it would not accept it and we would have to go over our tracks and find Our mistake, especially with gov't inspections, saving us embarrassment with wrong vin #'s for vehicle insurances etcthe 8.3 is easy to use for people like myself who aren't computer savvy, It stays up to date with new vehicles,

Read the full review

Rodney Blake

A Really Good Program - Everything Flows!

Used daily for 2+ years
Reviewed 2017-04-26
Review Source: Capterra

I'm glad I went with ShopController. It gives me everything I need to manage my busy shop. It works nicely with Worldpac and my other vendors, so putting together estimates is easy. Moving a work order along through the stages from appointment to invoice is a simple process, and it's easy to tell what's going on in the shop at any time. I was nervous about switching from my old, really basic program, but they assigned me a trainer who made it easy and worked with my schedule. ShopController support customized my screens so everything is laid out perfectly for the way I like to work. When I have a question, I know whoever picks up the phone will always be friendly and professional. Overall A really good program that will grow with my business. Pros No contract Great support Flexible - set it up to work your way Access it from anywhere Cons None that I can think of. No contract Great support Flexible - set it up to work your way Access it from anywhere

Read the full review

Steven Yamasaki

Extremely satisfied customer since the start of our business in 2014

Used daily for 2+ years
Reviewed 2017-05-01
Review Source: Capterra

This software is very easy to use by most anyone. Customization is achievable for your specific needs and the support staff is responsive, and will go the extra mile to assist you when you have a problem.

Read the full review

Jennifer King

Love the program.

Used daily for 2+ years
Reviewed 2017-08-18
Review Source: Capterra

Easy to use. Keeps vehicle history information, customer information User friendly. Customer support representative has always been there for tech support wherever i have had any questions. I think we first started using the program when he first started in 2000, And went back to his program after a short lapse.

Read the full review

Tara Thompson

We build custom vehicles and ShopController is the software that customizes along with us.

Used daily for 2+ years
Reviewed 2017-08-15
Review Source: Capterra

Being able to customize reports in the Analysis section has helped me get a better look inside my data to help me manage my company better. I love the ability to set our program the way we want to use it. Reports and screen views are easy to adjust to fit our needs as a shop.

Read the full review

ShopController pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact ShopController directly for detailed pricing information.

ShopController features

Accounting Integration
Automatic Notifications
Customizable Reporting
Data Import/Export
Invoice Management
Real Time Data
Reporting & Statistics

API (181 other apps)
Accounting Management (122 other apps)
Activity Dashboard (124 other apps)
Automatic Reminders (87 other apps)
Billing & Invoicing (126 other apps)
Compliance Management (87 other apps)
Electronic Payments (114 other apps)
Expense Tracking (122 other apps)
Financial Analysis (85 other apps)
Invoice Processing (103 other apps)
Multi-Currency (106 other apps)
Receiving (94 other apps)
Third Party Integration (115 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for ShopController

Key features of ShopController

  • Labor rates
  • Parts management
  • Parts pricing
  • Maintenance tracking
  • Vehicle information
  • Maintenance management
  • Tire management
  • Vehicle tracking
  • Service module
  • VIN decoder
  • Web conferencing integration
  • Web search integration
  • Email job status updates
  • Client interface
  • Time clock
  • Preventive maintenance
  • Technician management
  • Asset tracking
  • Service history tracking
  • CARFAX tools
  • Custom inventory reports
  • OpenEdge merchant card services
  • Franchise management
  • Fleet management
  • Fleet maintenance reports
  • Online ordering
  • Labor times
  • Mobility vehicle management
  • Automatic real-time backup
  • Automatic notifications
  • Planning calendar
  • Custom reports
  • Estimates
  • Daily incremental backups for 30 days
  • Custom invoices
  • Multi-location
  • Planning tools
  • QuickBooks integration
  • Real-time data
  • Mileage tracking
  • Workflow management
  • Appointment management
  • Automated scheduling
  • Data export
  • Pre-built standard reports
  • Remote access availability
  • Client management
View All Features

Benefits

Manage accounting activity with QuickBooks integration and send invoices, bills, and inventory data directly to any QuickBooks account.

ShopController’s CARFAX plate and VIN decoder allows users to check vehicle service histories.

With pre-built standard reports and custom reporting capabilities, ShopController enables users to gain actionable insight into business and fleet performance.

Inventory management functionality serves to automate processes by automatically updating inventory when parts are ordered or sold and notifying users when parts need to be reordered.

Scheduling tools allow users to manage appointments and multiple schedules for technicians, bays, and specialty equipment.