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TaxJar vs hellotax Comparison (2026)

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TaxJar

hellotax

Overview

TaxJar is a cloud-based sales tax calculation, reporting and filing automation solution which integrates with a range of eCommerce marketplaces & shopping carts

hellotax is a cloud-based VAT management software, which offers tools for both registering VAT numbers and automating VAT filings and returns. The all-in-one VAT management platform is designed specifically for online retailers within Europe and offers VAT registration for various EU countries.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

4.7

114

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

Pros

“Rich API, calculations were accurate, API speed was very fast, initial setup was helped along by the team at TaxJar”

Justin H.

CTO

“I'm an Amazon seller, and the best part about TaxJar is the API connection that pulls in all the relevant data for me. ”

Stacey B.

CEO

“I just set it and forget it until its time to file my taxes.”

Stacey B.

CEO

Pros

“Their team consistently delivers strong communication, reliable follow-up, and comprehensive VAT support across the UK and EU. Despite some delays, they remain transparent and responsive, making them a dependable partner for cross-border VAT compliance.”

Mutlu A.

Founder

“We were able to register the 5 countries that we urgently need for our business and can now continue to grow locally in these 5 countries.”

Joergen S.

Member of Management

“Very fast communication, good responsiveness, precise instructions regarding the documents, so that no additional documents were needed.”

Miha M.

Manager

Cons

“Lousy customer service when it comes to adding new states.”

Richard L.

CEO

“No communication automated or otherwise when serious issues happen that result in large transactions drafting from your bank accounts. ”

Luke W.

President

“Auto-file rendered useless in multiple states with sales tax exemptions the platform doesn't support.”

Luke W.

President

Cons

“Due to a goods transfer to Poland, I am now facing significant trouble because Hellotax is apparently unable to submit my documents correctly or clearly explain where the problem lies. Since my Polish language skills are limited, I rely on clear and reliable support – but that is precisely what I am not receiving. Despite the high costs, practically nothing works.”

Christoph X.

managing director

“Stars. Despite our initial good relationship with Hellotax, since December 2024 they have continued to direct debit our bank account despite failing to file our VAT data or address the technological issues with their online platform that have prevented us from paying our VAT to the appropriate tax authorities.”

Anna W.

Finance Director

“Amazon integration does not work - there are errors mislabeling sales as inventory movement between amazon facilities and incorrect sales prices, which will get is in trouble with tax authorities.”

Timothy O.

Co-founder CEO